New York City -- Mobile technology ranked as the most important priority for retail in 2011, according to a recent online poll by Retail U. The respondents were asked to base their results on their key takeaways from the National Retail Federation’s 100th Annual Convention & Expo, in New York City.
Thirty-two percent of the respondents cited mobile technology as most important, followed by cross-channel integration and inventory visibility, with each receiving 21% of the vote. Other major priorities for the year include advanced CRM/loyalty programs (18%) and PCI compliance (8%).
To learn more about the trends driving today’s leading retailers, go to retail-u.com.