New York City -- Newegg and QVC took top honors in the retail category in Compuware Gomez’s Best of the Web 2010 Awards, which honor the strongest web performers across various industries. The retail winners were determined based on the annual cumulative response time, availability and consistency of their web and mobile sites, as well as multi-step business process transactions.
In retail, Newegg and QVC tied for the “One Web” Award (reflects uniform excellence across both web experiences, “traditional” as well as mobile). And for the second year in a row, Newegg received the "Web Gold" award, which reflects website and business process transactions only. QVC also received the Mobile Site Performance Award.
The report noted that after a flat 2009, 2010 retail e-commerce revenue rose 10% in 2010, with spending reaching $142.5 billion. Unique visitors to e-commerce sites increased 15% versus a year ago.
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