Chicago -- Survey results released Tuesday by Technomic found that restaurant goers are increasingly open to trying new technologies in the dining environment.
According to the survey, a majority of consumers expect to use technology to order food at restaurants more often in the coming year, and very few (just 3%) expect to use it less than they currently do.
Consumers expressed the most interest in tableside touchscreen devices that enable them to self-order and pay, iPad/tablet menus and digital rewards tied to loyalty programs.
"Technology can be used as a point of differentiation within the restaurant industry…especially with Millennials," said Technomic executive VP Darren Tristano. "Operators who stay ahead of the curve, in an increasingly competitive market, will need to evaluate the best use for the latest tech trends and decide how to integrate them into their operations in a way that's efficient and beneficial to consumers.”
Other key survey findings include: