Chicago - Belk, the nation's largest family owned and operated department store company, was honored as Innovator of the Year at the 2013 Oracle Retail Excellence Awards. The award recipients were announced at Oracle’s annual Oracle Retail CrossTalk customer event, held June 25 to 27 in Chicago.
Other Oracle award winners included the British department store company John Lewis plc for Outstanding Customer Experience, and Deckers Outdoor, the footwear company, for Outstanding Business Performance.
In addition, Amy Wooden, EVP of planning and allocation for Belk, was named Retail Executive of the Year. Diane Randolph, CIO of Reitmans, Canada's largest women's apparel retailer, was honored as CIO of the Year.
The annual awards are designed to recognize Oracle retail customers’ use of technology to achieve goals in business performance, innovation and customer experience. Retailers are nominated by peers, with finalists and winners chosen by a selection committee comprised of partners and industry experts.