Cincinnati -- Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season. The company’s 2013 seasonal hiring plan will bring on approximately 4% more temporary workers than the 80,000 holiday employees it hired in 2012.
Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers via the telephone in call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online. In particular, Macy’s says the seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s omni-channel business strategy.
In 2013, approximately 6,600 of the 83,000 total seasonal positions will be based in the retailer’s four online fulfillment centers. In addition, approximately 1,200 seasonal positions will be assigned to work in the fulfillment areas of the 500 Macy’s stores that are equipped to fill and ship orders directly to customers. In some cases, temporary seasonal associates are offered open year-round positions based on their skills and performance over the holiday season.