News

On July 1, Apple announced it would re-close 30 more stores it had already re-opened during the COVID-19 crisis.

Amazon is making more inroads into physical retail.

CVS is providing a little extra for participants in its ExtraCare loyalty program.

The American Cleaning Institute has published a free online toolkit for small businesses and offices looking to learn more about how to clean and disinfect against COVID-19.

Hackers sponsored by the government of North Korea are reportedly stealing payment card data from customers of U.S. e-commerce retailers.

The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals.

As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns.

While the recession brought on by the COVID-19 pandemic may already be easy, don’t expect a fast recovery.