April 24, 2015

Increases in expenses including fulfillment, marketing and technology helped swing Amazon.com to a net loss of $57 million in the first quarter of fiscal 2015 from net income of $108 million the same quarter a year earlier. Amazon met Wall Street expectations with the loss.

April 24, 2015

Books-A-Million Inc. is entering the self-publishing market, taking on the CreateSpace service from Amazon as well as numerous other self-publishing companies.

April 22, 2015

While Amazon is winning the battle for smartphone shoppers in America, it has yet to achieve the same dominance in at least 10 other countries internationally.

April 20, 2015

Retailers Amazon.com, HSN, Newegg, QVC and Zappos.com were among the 15 companies receiving the highest ratings in the 2015 Forrester Research Customer Experience Index.

April 10, 2015

Amazon’s drone testing program has received a new approval from federal regulators.

April 8, 2015

Amazon.com styles itself as a provider of everything its customers need, and that extends to software development.

April 8, 2015

Americans are more likely to subscribe to Amazon Prime for free two- day shipping than for Prime Instant Video, and in the U.S. when they do subscribe, are more likely to use Netflix than Prime Instant Video.

April 7, 2015

A seller of posters on Amazon.com has reportedly pled guilty to antitrust charges from the U.S. Justice Department. According to Reuters, David Topkins of San Francisco conspired to manipulate the price of posters on Amazon Marketplace between September 2013 and January 2014.

April 6, 2015

Amazon.com Inc. has expanded Prime Now service to Atlanta. The expedited delivery service, offered exclusively as a benefit to Prime members, provides one-hour delivery on tens of thousands of items through a mobile app.

April 1, 2015

Amazon is expanding its Amazon Dash mobile ordering service, introduced in April 2014, with the Amazon Dash Button. Some observers thought it might be an April Fools prank, but the Dash Button expands on the Dash mobile ordering for AmazonFresh customers.

March 31, 2015

Costco, Amazon.com and Apple  score highest in customer loyalty, according to the Net Promoter Consumer Study.

March 31, 2015

The Amazon Prime paid shipping service appears to be in a membership boom. New Millward Brown Digital research suggests that the percentage of Amazon traffic from Amazon Prime members has increased 300% in the last year.

March 31, 2015

If there was ever any doubt of mobile’s essential role to retail success, the most recent holiday shopping season should put that to bed. Last year, more than 40% of all Cyber Monday sales came from mobile devices. In fact, Amazon stated that almost 60% of its customers shopped via mobile during the 2014 holiday season, with total U.S. sales from its app doubling from 2013.

March 30, 2015

Just like bell-bottoms and leg warmers, mom-and-pop retailers are back. Not long ago, it seemed like they would be permanently relegated to some dusty attic space, a relic fighting for relevancy.

March 30, 2015

In addition to buying a television on Amazon.com, customers can now schedule and pay for its installation. On Monday, the Internet giant officially launched Amazon Home Services, a marketplace that allows customers to buy 700 professional services, ranging from car maintenance to house cleaning.

March 20, 2015

Amazon.com has received preliminary approval from the Federal Aviation Administration to test drone delivery.

March 19, 2015

Amazon.com is upping the competition with brick-and-mortar stores by expanding its one-hour Prime Now delivery service to Baltimore and Miami.

March 16, 2015

According to multiple media reports, Amazon has purchased 2lemetry, a Denver-based IoT startup, for an undisclosed sum.

March 16, 2015

PetSmart and Amazon.com deliver the best customer experience in the retail industry.

March 16, 2015

PetSmart and Amazon.com deliver the best customer experience in the retail industry.

March 10, 2015

According to a new survey from Piper Jaffray, a leading 12% of female consumers selected Kohl’s as their preferred clothing brand/store/website for spring 2015.

March 6, 2015

Despite the large splash caused by the September 2014 launch of Apple Pay, the general consensus is that mobile payment is still in the infancy stage. But while mobile payment is growing at a tempo that is best described as “slow and low,” the overall market is getting increasingly competitive

March 6, 2015

Amazon.com is reportedly heeding that old saw with plans to open a store on the Tmall site of Chinese e-commerce giant Alibaba Holding Group.

February 26, 2015

Jay Carney, former White House press secretary for the Obama administration and current CNN analyst, has been appointed senior VP of worldwide corporate affairs for Amazon, effective March 2.