December 19, 2014

Amazon.com is partnering with retail shopping app provider Ibotta Inc. to enable Amazon shoppers to receive additional cash back on a range of products purchased directly on Amazon.com.

December 19, 2014

Amazon.com is partnering with retail shopping app provider Ibotta Inc. to enable Amazon shoppers to receive additional cash back on a range of products purchased directly on Amazon.com.

December 18, 2014

Manhattan residents have the opportunity to receive Amazon deliveries faster than even before. 

December 18, 2014

Target chairman and CEO Brian Cornell, who took the helm earlier this year, is making a string of executive changes to help fuel the retailer's digital transformation and enhance the guest experience.

December 17, 2014

Google could be preparing to take on Amazon.com with its own unique e-commerce solution.

December 16, 2014

Three out of four (76%) online buyers are dissatisfied with the strength of credit card and personal information security among retailers. 

December 11, 2014

Back in the fall, reports were rampant that Amazon would open a physical store in mid-town Manhattan in time for the holiday rush.

December 10, 2014

Amazon is testing new features, one for the way it delivers goods, and the other a new pricing option that enables shoppers to haggle directly with third-party marketplace sellers for lower prices. 

December 9, 2014

SEATTLE - Amazon.com  has added a new feature, called ‘Make an Offer,’ that allows customers to negotiate lower prices on thousands of items. 

December 9, 2014

The Supreme Court handed out a victory to Amazon and other employers when it ruled unanimously on Tuesday that a temp agency was not required to pay workers at Amazon warehouses in Nevada for the time they spent waiting for and undergoing security checks at the end of their shifts.

December 3, 2014

The holidays are approaching quickly and consumers are getting anxious about gift shopping.

December 2, 2014

Santa may have his elves, but Amazon.com has something better to help send holiday gifts on their way: a robot army. The online giant has deployed more than 15,000  robots in 10 next-generation fulfillment centers it has opened across the United States.

December 2, 2014

Amazon has deployed more than 15,000 wheeled robots in its distribution centers.

November 26, 2014

J. Crew provided the best overall online customer service in October, marking the retailer’s third time topping the Stella Benchmarks rankings from StellaService in 2014.

 

November 25, 2014

Will the holiday shopping season be affected by chaotic, disruptive and potentially costly delays and shipping problems? 

November 25, 2014

By Lee Peterson

 

November 24, 2014

Online coupon/deals site Savings.com, is launching the PriceJump mobile application for iOS.

November 21, 2014
The news that Zappos opened its first freestanding store caught by the industry by surprise. Here are two expert views. 
 

 

November 21, 2014

It’s going to be a very good holiday for consumer electronics purchases, according to a survey by IHS Inc., with seven out of 10 U.S. consumers (68%) planning to buy consumer electronics during the 2014 holiday season. 

November 20, 2014

Amazon.com will start offering Black Friday deals on Friday, Nov. 21, and adding new deals as often as every 10 minutes for eight straight days.

November 20, 2014

Amazon.com will start offering Black Friday deals on Friday, Nov. 21, and adding new deals as often as every 10 minutes for eight straight days.

November 20, 2014

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas.

November 19, 2014

Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of  cloud-based customer experience solutions. 

November 13, 2014

Ramping up for Black Friday, Amazon increased its product listings by 43% in the third quarter of 2014, adding four times as many SKUs to its website between July and September than it did in the entire first half of 2014.