December 15, 2014

The U.S. retail tradition of ‘Cyber Week’ is spreading north. 

December 15, 2014

In the last several years, restaurant revenue declined 22 to 45% during the post-Thanksgiving holiday period. 

December 12, 2014

Even in a digital age, young women still love shopping malls—especially during the holidays.

December 11, 2014

Retailers now stand at the two-thirds point of the Holiday shopping season, 41 days into the 61-day November-December statistical calendar—and two weeks until Christmas. 

December 9, 2014

If you’re like me, and you were curious about how Black Friday hype translated into retail sales, your head is spinning right about now. 

December 8, 2014

Year-over-year (YOY) retail dollar volume from Thanksgiving through Cyber Monday grew 5.3%, a decrease from last year’s growth of 7.4%, according to First Data 2014 SpendTrend Holiday Shopping Spend Analysis, which examined consumer spending from more than one million merchant locations over the five-day period.

December 8, 2014
So the retail industry made it through another five-day Thanksgiving weekend, stretching from Thanksgiving Day through Cyber Monday. As the dust begins to settle and the pundits make their pronouncements, let’s look at a few technology lessons retailers can learn from this year’s kickoff to the all-important holiday sales season.   Little Mobile is All Grown Up
December 5, 2014

Shopping activity increased slightly from October in November 2014, but slumped compared to November of the previous year. 

December 4, 2014

Cyber Monday (Dec. 1) saw nearly 30% more online shopping activity than any other shopping day during the 2014 Thanksgiving-to-Cyber Monday holiday timeframe.

December 3, 2014

A new study shows just how diluted Black Friday has become to holiday shoppers: Twenty-eight percent of shoppers shopped in stores Nov. 22/Nov. 23 and 34% of shoppers chose to shop in stores the weekend after Black Friday (Nov. 29/Nov. 30), while 25% shopped on Black Friday, according to Kantar Retail.

December 3, 2014

The holiday season has kicked off in earnest over the past weekend, and we are optimistic about the growth trajectory forecasted for the holiday shopping season.

December 3, 2014

Omnichannel retailers that provide cross-channel offers to their customers are the big winners emerging from this year’s “Cyber Week.”

December 3, 2014

The holidays are approaching quickly and consumers are getting anxious about gift shopping.

December 2, 2014

Cyber Monday lived up to the reputation of the gloomy start of the work week, with Internet traffic attributed to online consumer retail shopping activities decreasing 25 points from the prior day.

December 2, 2014

Among brick-and-mortar retailers, Black Friday sales promotions remain a popular tactic for drawing customers into stores and combatting the shift toward online commerce.

December 2, 2014

In-store sales were down from Thanksgiving Day through Black Friday, but the culprit may have been early holiday shopping more than lackluster consumer interest.

December 2, 2014

Mobile traffic and sales trends indicate that Cyber Monday is increasingly becoming an event consumers take with them wherever they go.

December 2, 2014

If you were looking for quality call center service from an online retailer during Black Friday or Cyber Monday, then you wanted to shop at L.L. Bean.

December 1, 2014
Black Friday gave us a taste of what to expect for the remainder of the holiday selling season: intense competition, deep discounts and volatile mall traffic, says anaylst Ike Boruchow of Sterne Agee.
December 1, 2014

An estimated 51.2 million American adults (45% of all shoppers) bought or planned to buy consumer technology products during the 2014 Thanksgiving shopping weekend. 

December 1, 2014

Despite some of the most promotional activity and extended operating hours the retail industry has ever seen, total spending for the four-day Black Friday weekend came in below projections, down a surprising 11.3% from last year.

December 1, 2014

Each year we at ChannelAdvisor track the five days from Thanksgiving through Cyber Monday and call that the “Cyber Five.” This year, our Cyber Five Same Store Sales (SSS) data to date shows that Holiday ’14 is off to a very strong start.

December 1, 2014

The Alliance for Main Street Fairness (AMSF) launched a television advertising campaign to educate lawmakers on what is says is the imminent threat posed by China's online mega-retailer Alibaba as it enters the U.S. retail market. 

December 1, 2014

Social media posts around holiday shopping peaked on Black Friday (Nov. 28) at 2.7 million.