January 7, 2014

Most U.S. consumers, and many retailers for that matter, have probably never heard of Rakuten. But if Japan’s largest e-commerce marketplace has its way, that will soon change: The company has set its sights on becoming a household name in the United States. An even loftier goal: outpacing e-commerce giant Amazon.com.

December 29, 2011

Survey results released Wednesday by customer experience analytics firm ForeSee found that Amazon has continued its trend of high customer service, while other online retail experiences suffered in 2011.

June 1, 2010

Buy.com has launched an enhanced mobile site with full search and checkout capabilities. Since the...

June 1, 2010

Buy.com has launched an enhanced mobile site with full search and checkout capabilities. Since the...

October 31, 2008

The nation’s faltering economy is helping to fuel the growth of comparison-shopping sites as...

December 4, 2007

Aliso Viejo, Calif. Online retailer Buy.com has launched a new online jewelry and watches store....

December 4, 2007

Aliso Viejo, Calif. Online retailer Buy.com has launched a new online jewelry and watches store....

May 22, 2006

Aliso Viejo, Calif., ...

May 22, 2006

Aliso Viejo, Calif., ...

November 17, 2005

Aliso Viejo, Calif., ...

November 17, 2005

Aliso Viejo, Calif., ...

January 24, 2005

Aliso Viejo, Calif., ...

January 24, 2005

Aliso Viejo, Calif., ...