nrn
Welcome!
Log In
/
Create an Account
Search this site:
About
Subscribe
Jobs
Media Kit
LinkedIn
RSS
Twitter
Facebook
News
C-Suite
Technology
Store Planning / Construction / Facilities
Operations
Real Estate
SPECS Show
Resource Center
News
Most Recent
Finance
Technology
Store Planning / Construction / Facilities
Operations
Real Estate
C-Suite
Technology
Tech Bytes
Store Planning / Construction / Facilities
Hot Concepts
C-Suite
Retail Store of the Year
Multimedia
Operations
Real Estate
Community
Retail Rap with Jeff Green
On the Level
Mall Marketing Spotlight
Project Spotlight
Multimedia
SPECS Show
SPECS Show
Executive SPECS
Resource Center
Webinars
Digital Edition
White Papers
Special Reports
Multimedia
Content about Chat
April 6, 2011
Customer service and online chat best practices
By Emily Millar, VP client relations, TELUS International
Most Viewed
Most Commented
Most Viewed
A Behind-the-Scenes Look at Von Maur
Survey: Consumers prefer customized in-store experiences over online
Report: J.C. Penney stores, real estate worth $4.06 billion
Report: Wal-Mart has sights set on two internal candidates in CEO succession
Target opens pop-up dollhouse in Grand Central Station
Most Commented
Retail’s Power Players
Ikea given approval to open stores in India
Consumer confidence drops to lowest point this year
Wal-Mart to grow Neighborhood Markets to 500 strong by 2016
Humana-Walmart plan open for enrollment for seniors
Poll
Do you think replacing Ron Johnson as CEO of J.C. Penney with his predecessor, Myron Ullman, was a good business decision?
Yes
Yes — but only as a short-term solution
No
In This Issue
05/01/2013
The April/May 2013 issue of Chain Store Age is now available
more
subscribe now
Past Issues
© 2013
