Chick-fil-A acknowledged on Friday that it has received reports of potential “unusual activity” involving payment cards used at a few of its restaurants and that it was investigating whether a data breach had taken place.
Chick-fil-A and Sonic Drive-In deliver the best customer experience in the fast food industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers.
Chick-fil-A, Dunkin' Donuts, Sonic Drive-In, and Little Caesar's earned the top spots in the fast food sector of the 2013 Temkin Experience Ratings. At the other end of the spectrum, KFC and McDonalds were the lowest-rated fast food restaurants.
Research results released by Temkin Group put grocers Publix and Hy-Vee along with credit unions and Chick-fil-A at the top of its 2012 Temkin Customer Service Ratings, which examines how U.S. consumers rate the customer service of 174 large companies across 18 industries.