November 26, 2014
New York - A sophisticated marketing mix—one that includes social media, mobile and digital campaigns—is crucial in today’s fragmented retail environment. Twitter be can be especially helpful in targeting customers, according to one industry expert.  
October 24, 2014

Wow. What a month in the world of mobile payments.

October 17, 2014

Today’s convenience stores face growing pressure to evolve amid the ramped-up expectations of global consumers. 

July 21, 2014

Natalie Berg, global research director at Planet Retail, commented:

June 27, 2014

Almost three-quarters (72%) of consumers only want to socially interact with a brand when they first comment on social media channels.

June 23, 2014

I don’t mean for this column to become a running commentary on the latest goings-on at, but there’s no escaping the fact that after two decades, the e-commerce pioneer remains at the forefront of digital commerce innovation.

February 5, 2014

John Mulligan, executive VP and CFO of Target, said the retailer is deeply sorry for its late 2013 data security breach and is aware that consumer confidence in the company is shaken; his comments came during Feb. 4 testimony before the Senate Judiciary Committee.

December 3, 2013

Leslie Hand comments on Jeff Bezos’ announcement (on Sunday night’s “60 Minutes) that Amazon is developing a drone-based package-delivery service, and on Black Friday weekend sales.

August 13, 2013

Sterne Agee chief economist Lindsey M. Piegza comments on July retail sales gain of 0.2%:

June 10, 2013

Wal-Mart Stores held its annual shareholders meeting on Friday morning and the most noteworthy development at the event — aside from a $15 billion share repurchase authorization — was a surprise appearance and glowing comments by Hollywood heavyweight Tom Cruise.

January 2, 2013

The Retail Industry Leaders Association (RILA) issued the following statement in response to the Affordable Care Act (ACA) employer mandate proposed rules filed Wednesday in the Federal Register.

August 28, 2012

Walgreens on Tuesday announced a new application built into Facebook that allows desktop computer users to print their favorite photos, complete with likes and comments, at any Walgreens location nationwide as part of a feature called PrintWorthy.

May 2, 2012

On Monday, Barnes & Noble Inc. and Microsoft announced a strategic partnership in a new unnamed Barnes & Noble subsidiary that, for the time being, is being identified as Newco. Here some comments from retail consultant Maggie Gilliam (Gilliam Insights) on the new venture:

April 5, 2012

First, who said technology coverage has little to do with retail real estate commentary?

November 2, 2011

Walmart chief merchandising officer Duncan Mac Naughton expressed optimism about the retailer’s prospects for the holiday season and beyond during comments at a Bentonville Bella Vista Chamber of Commerce meeting with attracted more than 500 people.

August 1, 2011

The reviews are coming in, and Domino’s Pizza is streaming them atop a billboard in one of the country’s busiest intersections: Manhattan’s Times Square.

June 30, 2011

Teen apparel retailer rue21 is celebrating the opening of its 700th store, in New Braunfels, Texas. The chain is on track to open 110 locations this year.

Commented president and CEO Bob Fisch: “We remain one of the fastest growing retailers in the nation. I would like to thank our real estate, construction and field teams and recognize their hard work, which allows us to celebrate another significant milestone for rue21."

Click here for past C-Suite entries.

May 19, 2011

Check out recently posted Guest Commentary: "Gaining return on returns: A retail imperative;" "Is your checkout designed to sell?;" and "Balancing clutter, esthetics and customer flow."

February 9, 2011

In the Jan. 27 edition of SiteTalk, we asked our readers to comment on the recent announcement that Cordish Cos. would build an upscale outlet center and entertainment district near Omaha, Neb., and if that development signaled the beginning of more ground-up projects. This is what one reader had to say:

November 17, 2010

In the November issue of Chain Store Age (page 28), leasing specialist Bill Bosco discussed what is being called the biggest threat to retailers’ earnings: the Financial Accounting Standards Board’s (FASB) proposed new rules for lease accounting.

August 18, 2010

Ross Stores reported Thursday that net income for the quarter ended July 31 rose 25%...

July 19, 2010

Merger and acquisition (M) transactions can be a viable alternative for accomplishing a number of...

March 21, 2010

The popular reference to “the new norm” in retail understates the significant transformation underway....

March 18, 2010

A racial comment made over the public-address system at a Walmart store in Washington Township...