April 15, 2015

An estimated 50 billion devices will be connected to the Internet by 2020 compared to 15 billion today, according to a new trend report from DHL Inc. and Cisco.

April 14, 2015

The Walking Company, has selected Epicor Retail solutions to support a more personalized in-store customer experience.

April 9, 2015

Walgreens Boots Alliance on Thursday reported quarterly earnings for the first time since the December 2014 merger of Walgreen Co. and Alliance Boots GmbH. The announcement included the news that the drug store retailer will close about 200 U.S. stores as part of its previously announced three-year, $1 billion cost-reduction plan.

April 2, 2015

Christopher & Banks Corp. has selected Epicor Retail solutions (from Epicor Software Corp.) to streamline operations and support its omnichannel "customer first" strategy.

April 1, 2015

Amazon is expanding its Amazon Dash mobile ordering service, introduced in April 2014, with the Amazon Dash Button. Some observers thought it might be an April Fools prank, but the Dash Button expands on the Dash mobile ordering for AmazonFresh customers.

April 1, 2015

There is a significant perception gap between how well businesses think they are marketing and the actual customer's experience.

March 31, 2015

Deployment of in-store Wi-Fi had the most significant positive impact on retail sales and loyalty of any technology initiative, according to a survey by IHL Group.

March 30, 2015

Brands, retailers and technologists convened at Retail Loco at South by Southwest Interactive, Sunday, March 15, 2015 hosted by Location Based Marketing Association. The event focused on how companies are leveraging location solutions and data for better business. The LBMA is a global not-for-profit association with over 1,000 member companies including media, retail, brands, agencies and technology companies.

March 30, 2015

Brick-and-mortar stores are in transition from being viewed as a relic of the 20th century to being understood as the linchpin of 21st century omnichannel retailing. In the SPECS session “Reinventing Brick & Mortar Retail,” speaker Nadia Shouraboura, founder and CEO, Hointer Inc., explained just how wide-ranging that transition will be.

March 26, 2015

During the next three years, 250% more retailers are transitioning to a single order management solution (OMS) to support a unified commerce experience across all channels, according to a new special report by Boston Retail Partners.

March 24, 2015

OpenTable, a provider of online restaurant reservations and part of The Priceline Group is making its Pay with OpenTable mobile payments feature available for Android.

March 19, 2015

Facebook Inc. is adding a new feature to its popular Messenger instant messaging service that will give users the ability to send money to friends.

March 19, 2015

Natural Grocers by Vitamin Cottage will provide grocery delivery service to customers in Denver in as little as one hour with the Instacart grocery delivery service.

March 17, 2015

Ocean State Job Lot is the latest retail chain to join the mobile payment revolution.

March 16, 2015

Facebook has purchased personalized shopping engine TheFind.com, with the intent of making its ad more relevant to individual users.

March 13, 2015

Kroger executive Kathleen “Katy” Barclay and former Coach executive Catherine “Kate” Buggeln have joined the board of directors of Five Below.

March 4, 2015

Blackhawk Network Inc., a prepaid and payments network, has expanded its digital services platform.

March 3, 2015

Retailers often use in-store beacons to push promotions to customer mobile phones as they pass by. But video game retailer GameStop Corp., which operates more than 4,200 U.S. stores, takes a different approach.

March 2, 2015

Samsung Electronics Co. added new fire to the mobile payment market and its competition with Apple, unveiling two new flagship Galaxy smartphones and a mobile payments system in partnership with MasterCard.

March 2, 2015

I recently spoke with Deepak Advani, new general manager of the IBM Commerce business unit, to get some insights on the current state of retail IT and what kinds of offerings for retail IBM Commerce is focusing on. Following are three insights from our conversation.

February 26, 2015

Google is reportedly planning to release an Android-based digital payment API known as Android Pay at its Google I/O conference in May 2015.

February 26, 2015

RadioShack Corp. will reportedly auction the leases of 2,000 stores in March, while GameStop has entered the picture as a bidder.

February 25, 2015

Almost half (48%) of consumers say they purchase more from retailers that leverage shopper interests and buying behavior to personalize the customer experience across all channels.

February 24, 2015

IBM is releasing new hybrid cloud technology and services designed to extend clients' control, visibility, security and governance in a hybrid cloud environment similar to what they have in their private cloud and traditional IT systems.