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August 27, 2014

As the holiday season approaches, many retailers will ramp up their staff to accommodate the increase in customers and other operational demands. However, in today’s era of widespread employment litigation, employers must be even more conscientious of the legal liabilities and practical consequences they face during this time of year.

August 25, 2014 announced Monday that it had agreed to acquire video game streaming site Twitch for $970 million in cash.

August 21, 2014

Retailers working to improve their security posture have a new threat to consider: Backoff malware.

August 19, 2014

Four-in-five consumers are turning to search engines to find information about local businesses, products and services. Those local searchers are turning into customers at a high rate.

August 15, 2014

When retail sales representatives demonstrate cell phone or tablet service and features to wireless customers prior to purchase, satisfaction improves considerably and the propensity to visit the same retailer again double.

August 6, 2014

Nicholas Isasi, Executive Vice President, DM Transportation

As the economy continues to slowly recover, retailers, more than ever, are looking to maximize revenues while controlling costs. Increasingly, many company CFOs and logistics managers are examining an often-overlooked expense that is costing them, in many cases, tens to hundreds of thousands of dollars per year: inbound transportation costs.

August 4, 2014

Retailers often have trouble balancing their overall promotions plan with offers and discounts for their loyalty program.

July 30, 2014

In the early days of e-commerce, internet shopping was supposed to spell the demise of the physical store. Pure play online retailers would sweep all before them, rendering the retail store a historical curiosity.

July 16, 2014

Savings website has launched PriceJUmp, an online tool that instantly compares Amazon product prices to prices around the Web.

July 2, 2014

According to Forrester Research, weather is the leading cause of business disruptions. From commodity demands and supply chain interruptions to community assistance, retailers know the power that severe weather has over their economic profits and losses.

July 2, 2014

Target Corp. on Wednesday requested that customers no longer carry guns in its stores.

July 1, 2014 Inc. will begin accepting Bitcoin payment this fall.

July 1, 2014

Social shopping site has overhauled its site. Starting July 1, DealsPlus users will be able to create, curate and share their own "collections" of products.

June 30, 2014

Too often in retail, disruptions are viewed as bad things, but new digital disruptions, including 3-D printing and digital currencies, are transforming what consumers expect from their shopping experience and how they interact with physical and online retailers — for the better.

June 24, 2014

Unlike most consumers, the retail industry doesn’t take a holiday in the summer. As we head into July, three very different retail companies are very much in the news. One has the industry all abuzz over who will be its next chief, while another has launched a pioneering employee initiative. And the newly appointed chief of the third wants to turn a cult L.A. brand into a global powerhouse. I’m fascinated by all three:

June 23, 2014

I don’t mean for this column to become a running commentary on the latest goings-on at, but there’s no escaping the fact that after two decades, the e-commerce pioneer remains at the forefront of digital commerce innovation.

June 23, 2014

Bass Pro Shops announced plans for a new Bass Pro Shops Outdoor World in Victor, New York, which is part of the Rochester metro area.

June 13, 2014

link Fitness has leased a 15,000-sq.-ft. location at the 80,000-sq.-ft. Clifton Plaza shopping center in Clifton, N.J.

June 12, 2014

ed Bath & Beyond has opened a new 23,400-sq.-ft. store at Wildwood Shopping Center in California, Md.

June 12, 2014

Restaurant chain Pret A Manger has leased a 2,577-sq.-ft. shop at 600 Lexington Avenue, a boutique 36-story office tower on East 52nd Street.

June 12, 2014

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

June 11, 2014

Chinese e-commerce giant Alibaba Group is debuting its U.S. e-commerce site,, with a beta rollout on Wednesday, June 11. The home page of the invite-only website says “We’re opening soon — our shop owners are getting unpacked and unsettled,” and has an online invite request option. (Alibaba has filed for an initial public offering in the United States, in May.)

June 5, 2014

From the 156-year-old Macy’s to the online startup Zady, Fast Company’s annual ranking of “The World’s Top 10 Most Innovative Companies in Retail” shows how diverse the retail landscape had become — and the changing nature of retail innovation.

June 4, 2014

The long established buzzword, “localization” is more important today than it has ever been. The approach of ever broadening assortments has clogged shelves, exaggerated mark-down costs and compromised returns; with slotting fees no longer sufficient to bridge the gap.

© 2014