May 13, 2015

Trader Joe’s is America’s favorite grocery retailer for the third year in a row, according to a study of more than 7,200 consumers by Market Force Information. Publix ranked a close second and Aldi was third.

May 13, 2015

Tanger Factory Outlets is enhancing the grand opening events of its new centers with social media.

May 1, 2015

It’s official – 2015 is the year of beacons. From supermarkets to museums, airports to retail shops, brands across industries are trying their hand at Bluetooth Low Energy technology to better connect with consumers and pass along timely information. Beacons are beneficial to brands, allowing them a more intimate connection to consumers, but to successfully implement, brands must embrace best practices for addressing audiences, making sure they’re adopting messaging strategy and cadence correspondent to shopper needs.

April 30, 2015

Bi-Lo Holdings, parent company of Bi-Lo, Harveys and Winn-Dixie grocery stores, is launching a new smartphone app and improved website for each banner that now delivers personalized digital coupons based on each customer’s shopping habits.

April 30, 2015

Sean Claessen, executive VP strategy and executive creative director, Bond Brand Loyalty, spoke with Chain Store Age about how retailers can build customer relationships and loyalty in the era of omnichannel engagement.

April 30, 2015

A shopping center owner is rolling out an innovative, universal loyalty cardHave you heard of the LOC Card?

April 29, 2015

Retailers who offer or are considering offering online grocery shopping may be on the right track.

April 27, 2015

Kroger said Monday that it has ended a 12-year joint venture with British consumer data company Dunnhumby and launched its own customer data subsidiary.

April 27, 2015

Valpak’s new coupon app for Apple Watch will deliver watch wearers savings in a high-tech way for the traditional coupon-mailer.

April 21, 2015

The rise of online shopping – and specifically the rise of smartphone use and mobile shopping – is transforming the retail landscape and requiring retailers to adapt to new shopper expectations.

April 20, 2015

Target Corp. is reportedly aiming squarely at improved customer personalization with several data analytics efforts.

April 16, 2015

Digital purchasing has not displaced paper money, and digital discounts have apparently not yet displaced paper coupons. 

April 16, 2015

 Meijer is the latest retailer to test out curbside pickup of online orders.

April 13, 2015

Save Mart Supermarkets has chosen NCR and Inmar Digital Promotions Network, a subsidiary of Inmar, to help drive customer loyalty online, mobile and in-store.

March 31, 2015

Dollar General is helping customers spring into savings with the launch of its spring Fast Way to Save digital coupon program.

March 16, 2015

These days, retailers spend a lot of time obsessing over letters, specifically CAC and CLV. Most know these terms as shorthand for customer acquisition cost and customer lifetime value. Both are key concepts and incredibly important metrics if you operate a retail business.

March 12, 2015

Retailer participation in freestanding insert (FSI) coupon events and digital coupons distributed on retailer websites benefited from double-digit increases in 2014 compared to 2013.

March 11, 2015

A majority (82%) of shoppers look for coupons before grocery shopping, according to the Market Track 2015 Shopper Insight Survey.

March 9, 2015

U.S. consumers want a more personalized retail experience but are conflicted about disclosing the type of personal information that goes along with it, according to a survey from Accenture.

February 10, 2015

Traditional preprint circulars continue to dominate many retailers’ promotional offerings but digital coupon momentum is accelerating, according to strong 2014 results by Coupons.com.

January 29, 2015

The Joint Industry Coupon Committee on Thursday urged retailers to prepare for the retirement of UPC Prefix 5 barcodes from manufacturer coupons.

January 27, 2015

Savings.com has launched Favado 2.0, a redesigned version of the grocery community savings app.

January 23, 2015

Mobile is increasingly influencing all stages along the shopper’s path-to-purchase for CPG items.

January 20, 2015

Canadian bookstore chain Indigo Books and Music Inc. has enhanced its implementation of XCCommerce’s Promotion Solution Suite across all its channels by rolling out the Central Coupon Module.