August 6, 2014

The Central Landing retail development now underway in Conway, Arkansas, has added a well-established name as a key anchor for the development’s first phase.

May 16, 2014

Dillard’s marked its 15th consecutive quarter of positive sales.

April 1, 2014

Wells Fargo & Company and Dillard’s have entered into an agreement for Wells Fargo to fund, issue and service Dillard’s-branded private label and co-brand credit cards.

June 13, 2013

Cobb Theatres’ CineBistro will co-anchor Cincinnati’s 1.1 million-sq.-ft. Liberty Center with Dillard's, according to center developers Steiner + Associates and Bucksbaum Retail Properties.

May 13, 2013

Dillard’s will anchor the fashion-oriented Phase II of Fremaux Town Center in Slidell, La., according to co-developers CBL & Associates Properties, based in Chattanooga, Tenn., and Stirling Properties out of Covington, La.

May 9, 2013

Chicago -- Dillard's has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experiences, with precise insight into what its customers want and need.

OpinionLab's patented solutions allow Dillard’s to systematically interpret customer feedback across all of Dillard’s brand touchpoints, including mobile platforms, online and in-store. Now, Dillard’s can monitor and optimize the customer experience in real-time with an end-to-end solution set that includes research design, data collection and integration, analysis and reporting. Location-specific, context-rich insight can be fed across the organization, from managers through executives, for the greatest impact from the voice of the customer.

“At Dillard’s, we are committed to providing the very best customer service and a great experience for our customers regardless of where they shop – whether that’s in our stores, at Dillards.com or through their mobile phones,” said Woody Chin, CIO of Dillard’s. “We believe our decision to select the global leader in Voice of Customer, is a true testament of our commitment – making it even easier for our customers to provide feedback and for our company to act on that feedback.”

May 9, 2013

Chicago -- Dillard's has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experiences, with precise insight into what its customers want and need.

OpinionLab's patented solutions allow Dillard’s to systematically interpret customer feedback across all of Dillard’s brand touchpoints, including mobile platforms, online and in-store. Now, Dillard’s can monitor and optimize the customer experience in real-time with an end-to-end solution set that includes research design, data collection and integration, analysis and reporting. Location-specific, context-rich insight can be fed across the organization, from managers through executives, for the greatest impact from the voice of the customer.

“At Dillard’s, we are committed to providing the very best customer service and a great experience for our customers regardless of where they shop – whether that’s in our stores, at Dillards.com or through their mobile phones,” said Woody Chin, CIO of Dillard’s. “We believe our decision to select the global leader in Voice of Customer, is a true testament of our commitment – making it even easier for our customers to provide feedback and for our company to act on that feedback.”

May 7, 2013

Invest in the right experience for a shopping center's customers, and you will earn a return on experience. That is the business model driving Fort Worth, Texas-based Trademark Property Co., which celebrates its 20th anniversary this year.

"Do customers love being at the center? Do they come back and drive sales? That is return on experience," said Terry Montesi, Trademark chairman, CEO and founder. Experience is indispensable today when most goods and services are available online, often at a lower price.

February 25, 2013

Dillard’s Inc. posted fourth-quarter net income of $161.4 million, up 14% over the year-ago period.

December 18, 2012

A report by the U.S. Equal Employment Opportunity Commission revealed that Dillard’s Inc. will pay $2 million to settle a class-action disability discrimination lawsuit.

December 3, 2012

The Howard Hughes Corp. and Dillard’s announced that the department store is the latest anchor to be part of The Shops at Summerlin, in West Las Vegas Valley.

December 3, 2012

ED Development announced it will bring Dillard’s department store to Rayzor Ranch Town Center, the new, open-air retail and entertainment destination now under development in Denton, Texas.

November 12, 2012

Dillard’s third quarter merchandise sales for the quarter ended Oct. 27 increased 4% to more than $1.4 billion, same-store sales increased 5% and operating profits increased 84% to nearly $73 million.

October 2, 2012

The Merchant Customer Exchange announced Tuesday that Bed Bath & Beyond, Dillard's, Dunkin’ Brands, Gap, Sheetz and Wakefern Food Corp. are among those joining the existing lineup of merchants who are committed to creating a seamless mobile-commerce solution.

October 2, 2012

The Merchant Customer Exchange announced Tuesday that Bed Bath & Beyond, Dillard's, Dunkin’ Brands, Gap, Sheetz and Wakefern Food Corp. are among those joining the existing lineup of merchants who are committed to creating a seamless mobile-commerce solution.

September 6, 2012

Dillard’s said Thursday that it has appointed Chris Johnson as its VP real estate.

August 8, 2012

Dillard’s reported net income for the second quarter, ended July 28, of $31.0 million, up from $17.6 million in the year-ago period.

July 19, 2012

Youngstown, Ohio-based Cafaro Co. said that The Children’s Place will open a new store in the Dillard’s Concourse of Eastwood Mall, in Niles, Ohio.

May 11, 2012

Dillard’s said that net income for the quarter ended April 28 rose to $95 million, from $76.7 million in the year-ago period, setting a company record for profit increases.

February 1, 2012

Dillard’s said it has made a strategic investment in e-commerce company Acumen Brands in a move toward enhancing the department store retailer’s website dillards.com, as well as Acumen’s 12 e-commerce sites.

August 25, 2011

Dillard’s said Thursday it has offered to relocate 66 St. Louis employees whose jobs have been eliminated from the department store retailer’s merger of two merchandising divisions.

June 20, 2011

Dillard's has selected Kiva Systems for order fulfillment at its new, 850-sq.-ft. e-commerce fulfillment center in Maumelle, Ark.

June 20, 2011

Dillard's has selected Kiva Systems for order fulfillment at its new, 850-sq.-ft. e-commerce fulfillment center in Maumelle, Ark.

February 23, 2011

Dillard's said Tuesday that its net income grew 38% in the fourth quarter as its sales improved and the retailer controlled expenses and inventory.