September 21, 2015

The workforce at Macy’s will swell by 50% in the coming month as the department store retailer looks to elevate service levels during the holiday season.

September 21, 2015

Store associates represent one of the biggest contributors to the success or failure of brick-and-mortar stores.

September 18, 2015

The home improvement giant is officially opening the third of three facilities designed to support its online business, IT transformation and overall interconnected retail strategy.

September 16, 2015

Retail acquisitions are never easy, and generally involve significant systems and process overhauls.

September 15, 2015

Today’s consumer is driven by an “I want it now” mentality, yet retailers are still not prepared to deliver.

September 15, 2015

Consumers may have an “I want it now” mentality, but most retailers are still struggling to deliver on the demand.

August 24, 2015

Men’s Wearhouse Inc. goes to great lengths to ensure that if a holiday promise is broken, it’s not because of any shortcomings on its end.

July 14, 2015

QVC will open a state-of-the-art distribution center in Ontario, California.

July 13, 2015

Retailers are investing heavily in their supply chains in order to cope with surging e-commerce volumes, but customer experience enhancements must be planned carefully if profitability is to be maintained.

June 16, 2015

To maintain their status in this fast-changing retail environment, stores will need to do more than provide the instant gratification of connecting consumers with products.

June 16, 2015

The 550,000-sq.-ft. facility will service retail distribution to the country's 48 store locations and e-commerce operations throughout France.

June 3, 2015

When it comes to transportation and logistics management considerations, the retail industry is a completely different beast. From strict deadlines and razor thin margins to challenges dealing with “reverse logistics,” complex dynamics exist between retailers, manufacturers/suppliers and transportation carriers that present unique challenges for getting inventory from Point A to Point B (and sometimes back again).

May 12, 2015

Cost versus customer experience: As retailers compete on customer experience throughout the omni-channel supply chain process, the type of real estate and where it is located is playing a major role. In fact, according to JLL research, seven out of 10 retailers are still shaping their omnichannel product offering and customer service commitments.

May 1, 2015

REI will open a third distribution center, located in Goodyear, Arizona. The specialty outdoor retailers seeks to better support its stores and customers through faster product replenishment and delivery.

February 5, 2015

A mixed economic backdrop is expected to drive modest retail sales growth in the 3% to 4% range in 2015, compared to 5.5% average growth in 2010-2012 and 5.8% in 2002-2006, according to GE Capital.

January 26, 2015

Rapid omnichannel growth from retailers with an adapting supply chain environment are among the driving forces of change in 2015.

November 25, 2014

By John Lowe and Sundip Naik


October 7, 2014

For the average consumer, the holiday season probably seems far away. As we recover from back-to-school mayhem, holiday shopping lists are not likely to be top of mind.

September 24, 2014

Last year, 37.3% of traditional “Black Friday” consumers began shopping between 8 p.m. and 11:59 p.m. on Thanksgiving Day. Shopper traffic over the two-day Thanksgiving Day and Black Friday period at retail outlets totaled more than 1.07 billion store visits. Sales during the two-day period were $12.3 billion, and online sales grew an explosive 18.5%.

April 30, 2014

As consumers busy themselves with spring gardening and plans for summer travel, their favorite retailers are already planning for back-to-school and the 2014 holiday season.

April 8, 2014

Fast-evolving digital technologies, including mobile devices, social networks, apps and other forms of e-commerce, have forever changed how consumers shop.

October 3, 2013

Distribution centers have evolved alongside trends such as just-in-time manufacturing and the rise of overnight shipping. Now they are changing again, this time to accommodate omnichannel consumers.

September 10, 2013

Cabela’s Inc. has seen improvement in throughput and saved on operating costs since implementing the use of Seegrid’s unmanned robotic pallet trucks at its Wheeling, W.Va., distribution center in July 2010.