December 17, 2014

Hudson’s Bay Co. has named Gerald Storch, the former CEO of Toys “R” Us, as its new CEO, effective January 6. 

December 16, 2014

At one time, IT service providers could demonstrate their retail industry expertise by showing a PowerPoint slide of customer logos. That’s no longer sufficient. 

December 15, 2014

PetSmart Inc. has agreed to be purchased for about $8.7 billion by a consortium of buyers led by private equity firm B.C. Partners and also including pension fund manager La Caisse de dépôt et placement du Québec and private equity firm StepStone.

December 12, 2014

EMV is a great way to combat counterfeit cards at the point of sale (POS), but it does nothing to prevent the types of breaches seen in recent news headlines.

December 12, 2014

Consumers view the “right” payment method, (accessing points, discounts, and special offers,) as a critical part of the purchase process – good news for branded private label cards which allow retailers to cultivate loyalty, improve operating results, and gain sustainable competitive advantage. 

December 10, 2014

Gift cards will surpass $124 billion in sales in 2014, up 5% from 2013. 

December 10, 2014

Gift cards will surpass $124 billion in sales in 2014, up 5% from 2013. 

December 9, 2014

Rolling Stones fans will sympathize with the devilish problem facing American customers, who couldn’t get satisfaction in the third quarter of 2014.

December 8, 2014

Chick–fil–A is mobilizing its customers, at least when it comes to payment and ordering. 

December 5, 2014

Kohl’s Department Stores had a tough third quarter that included a 20% drop in profits, but the retailer reportedly sees its loyalty program and mobile wallet as important competitive assets.

December 4, 2014

Deb Stores Holding LLC, owner of Deb Shops, has filed for Chapter 11 bankruptcy protection in Delaware, with plans to close  stores and sell inventory if it can’t find a buyer for the business. 

December 2, 2014

Mattress Firm Holdings met Wall Street expectations with its financial performance in the third quarter of fiscal 2014.

November 25, 2014

Blue skies and cool breezes. That’s the economic forecast as the calendar turns for a new year. Retailers looking to bolster revenues and profits over the next 12 months should benefit from a gradual improvement in the ability and willingness of shoppers to spend.

“Stronger job growth, record low debt service burdens, record high stock values and rebounding house prices are supporting consumer spending,” said Sophia Koropeckyj, managing director of industry economics at Moody’s Analytics, a research firm based in West Chester, Pennsylvania.

November 20, 2014

Colliers International released the highlights of its latest global retail report – examining 125 retail real estate markets in 50 countries – and found that luxury retail continues to show strong growth in the top global markets and prime cities in Asia.

November 18, 2014

Toys ‘R Us is offering exclusive benefits, including early access to Black Friday deals, to members of its Rewards ‘R Us loyalty program.

November 17, 2014

The Deloitte Consumer Spending Index marginally dipped in October after two months of consecutive increases. The Index tracks consumer cash flow as an indicator of future consumer spending.

November 17, 2014

Sears has introduced "Reserve It,” a free service that lets Shop Your Way loyalty program members identify apparel and footwear items in-stock at their local store, place them on hold and then try them on in-store.

November 13, 2014
Lisle, Ill. -- Glory Global Solutions found that the overwhelming majority of U.S. consumers using self-service machines (88%) have felt frustrated by the technology, this according to the company’s latest research study on the use of self-service technology.  
November 13, 2014

During the 2014 holiday season, spending on tiny plastic or digital gift cards will top all previous records.

November 12, 2014

Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).

November 10, 2014

Heartland Payment Systems, the nation's fifth largest payments processor and a leading provider of merchant business solutions, has acquired leading foodservice industry enterprise-level POS software provider, XPIENT Solutions.

November 6, 2014
New York –- Walgreens has reportedly filed for an eight-part benchmark bond offering to help finance its planned $5.3 billion purchase of U.K. drugstore retailer Alliance Boots GmBH. According to Bloomberg, Walgreens has filed with the SEC for three-, five-, seven-, 10-, 20- and 30-year fixed-rate bonds, as well as 18-month and three-year floating-rate notes.  
November 5, 2014

 

Retailers can keep customer data safe and also protect themselves against fraud-related losses by complying with PCI Data Security Standards, including the October 2015 deadline for U.S. retailers to accept cards with Europay, MasterCard and Visa (EMV)-compliant chips, advised Bob Russo, general manager, PCI Security Standards Council.