May 26, 2015

Chick-fil-A took the second spot in the annual Temkin Customer Service Ratings, tops among all retailers and food service chains.

May 18, 2015

A lot of attention has been paid to a variety of technologies currently disrupting retail, like beacons and wearable devices. Here are three technologies still in the development phase that hold potential to radically disrupt retail, and even life as we know it, in the next 10 years:

May 15, 2015

Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark.

May 12, 2015

Apple Inc. is reportedly holding discussions with Alibaba Holding Group Inc. and several Chinese banks to launch Apple Pay mobile payment in China.

April 29, 2015

Omnichannel specialty fashion retailer Rachel Comey is now accepting payment via EMV-compliant, chip-based payment cards, as well as Apple Pay, in its New York store. Rachel Comey is using EMV- and Apple Pay-enabled, cloud-based mobile POS devices from Highline Software.

April 28, 2015

Best Buy Co. Inc., a founder of the MCX retailer consortium that is developing a mobile payment system called CurrentC, will accept Apple Pay in stores starting later in 2015.

April 28, 2015

Consumers might be a little nicer to Mom this year than last year. IBISWorld expects total Mother’s Day spending to reach $20.8 billion, representing an increase of 2% from 2014 spending, and an annualized increase of 6.5% since 2010.

April 27, 2015

Retailers experienced substantial increases in POS malware attacks and also an increase in malware traffic contained within encrypted Web protocols.

April 27, 2015

Valpak’s new coupon app for Apple Watch will deliver watch wearers savings in a high-tech way for the traditional coupon-mailer.

April 24, 2015

If access to was not already ubiquitous enough for you, there is a new way to browse and purchase goods on the first major e-commerce platform. Amazon is releasing a new shopping app for the Apple Watch.

April 24, 2015

Kohl’s Department Stores is wasting no time in releasing an Apple Watch app.

April 24, 2015

Tech geeks rejoice: the Apple Watch from Apple Inc. is here. From a retail perspective, the device Apple Inc. calls “our most personal device yet” offers new ways to engage consumers, who are obtaining new ways to stay digitally connected.

April 21, 2015

I think there’s a tendency to lump all store closings together, when the reality is much more nuanced and complex. Not all store closings are created equal, so I wanted to break the recent announcements down into several different categories.

April 20, 2015

Apple Inc. reportedly may launch its Apple Pay mobile payment service in Canada as soon as fall 2015.

April 17, 2015

Foot Locker has launched its first smartphone mobile application for iOS and Android, along with 85 “Shoemoji” sneaker replica emoticons.

April 15, 2015

An estimated 50 billion devices will be connected to the Internet by 2020 compared to 15 billion today, according to a new trend report from DHL Inc. and Cisco.

April 13, 2015

A majority (66%) of U.S. consumers expect to receive a tax refund this year, according to a consumer survey sponsored by the International Council of Shopping Centers.

April 10, 2015

Interest in Apple Watch may extend beyond simple “buzz.” Bizrate Insights, a division of Connexity, found in a survey of more than 6,000 online buyers that there is significant consumer interest in the new wrist-worn mini-computer.

April 10, 2015

A new chapter in the ongoing saga of RadioShack started on Friday with Sprint launching retail operations in 1,435 RadioShack stores.

April 3, 2015

A former executive of Dell Inc. has been tapped as the new CEO of RadioShack. Standard General, the hedge fund that bought 1,743 of the chain’s stores in bankruptcy court proceedings, has appointed Ron Garriques as the new head of RadioShack.

April 3, 2015

Joe Magnacca has stepped down as CEO of RadioShack. Magnacca made the announcement on Wednesday in an internal memo to employees, according to the Dallas Business Journal.

April 2, 2015

General Wireless Inc., an affiliate of Standard General LP, has officially received U.S. Bankruptcy Court approval to acquire the inventory and assume leases of 1,743 RadioShack stores following a bankruptcy auction.

April 1, 2015

In what may be a tale of survival to rival the PT 109 ordeal of John F. Kennedy, RadioShack Corp. will exit Chapter 11 bankruptcy with some 1,700 stores intact.

March 27, 2015

RadioShack is reportedly asking a bankruptcy court to approve a roughly $160 million bod from Standard General LP that would keep 1,743 stores of the retailer’s roughly 4,000 stores open.