September 4, 2015

Marketers are largely not conscious of the full potential social images (such as Instagram posts) hold for their email marketing efforts.

September 1, 2015 is piloting a program that delivers products from farmers markets to consumer tables (or at least their front doors). 

June 23, 2015

Deciding what customer data should be stored in the cloud and what data should be stored on-premises behind a company’s firewall is a question every retail company has to grapple with.

May 15, 2015

Ship2MyID is a patented shipping enablement platform that allows consumers to ship products to others without the need of the receiver’s mailing address.

April 30, 2015

David’s Bridal gets personal with advanced digital analyticsThere are few events more personal in a woman’s life than her wedding.

February 25, 2015

L.L. Bean provided the best overall customer service in the fiscal fourth quarter 2014, topping the first quarterly release of Stella Benchmarks.

January 29, 2015

Top of mind for retailers wanting to better engage with shoppers in their brick-and-mortar locations this season are in-location technologies (e.g. beacons) and the personalization tactics they make possible.

December 4, 2014

lthough email is at the point it’s often considered a “legacy” technology, a slight majority of consumers still prefer it for holiday communication from retailers.

November 21, 2014

The holidays are well upon us. This time of year, it takes a little something extra for your content cut through the clutter. Here's a week-by-week survival guide created by Outbrain. 

November 7, 2014

In addition to obtaining data from 56 million payment cards between April and Sept. 2014, hackers who infiltrated the network of The Home Depot Inc. also obtained the email addresses of 53 million customers.

November 4, 2014

It has been more than 20 years since e-commerce truly was born, and since that breakthrough it has allowed retail to expand greatly.

August 7, 2014

Bluebeam Software Inc. is releasing Revu 12.5 and Revu iPad 2.8. Revu 12.5 includes several new Bluebeam Studio features, including Seamless Offline for Sessions so users can continue viewing and working on Session documents, even when working offline.

April 10, 2014

Email remarketing to online customers who visit e-commerce sites but do not make a purchase can significantly boost conversion and revenue rates for online retailers

February 13, 2014

A “phishing” attack using an email containing malware reportedly enabled hackers to gain access to Target’s computer network in 2013. According to the security blogger Brian Krebs, an employee at the HVAC vendor Fazio Mechanical in Sharpsburg, Penn. which includes Target among its clients, opened a fraudulent email that allowed hackers to enter Fazio’s network and take over a computer.

January 16, 2014

The volume of emails sent by marketers increased nearly 13% during the 2013 holiday season compared with the 2012 holiday season, which also saw record highs in volume.

September 30, 2013

Monetate is releasing two new products that will bring its big data marketing acceleration technology to retention and acquisition channels.

June 27, 2013

British fashion retailer Mulberry operates vertically, selling its own products through a chain of 110 stores.

June 18, 2013

According to the latest edition of the seasonal “The Why Behind the Buy” report from Acosta Sales & Marketing, consumers are increasing their usage of every digital tool except for email in their shopping activities.

May 20, 2013

Men’s Wearhouse will tailor email campaigns to individual shoppers using personalized email marketing technology from CQuotient.

May 7, 2013

Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

• For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

April 2, 2013

Destination XL Group, the largest multichannel specialty retailer of big and tall men’s apparel, will leverage CQuotient’s advanced machine learning and predictive algorithms to create email campaigns tailored to individual shoppers at its Destination XL (“DXL”) stores and e-commerce sites.

March 15, 2013

Manners mistress Emily Post wouldn’t recognize today’s social skills.

Communication styles have changed, with the once-mandatory handwritten thank-you note supplanted by a tweet or a family email blast. These days, good table manners are far less important than proper posting protocol.

January 21, 2013

Survey results released by Infogroup Targeting Solutions and Yesmail Interactive found that almost 70% of companies plan to spend more on data-related marketing initiatives in 2013, with a heavy emphasis on hiring.