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May 22, 2013
Kohl's names Starbucks' exec chief customer officer

Kohl’s has appointed Starbucks executive Michelle Gass to the newly created position of chief customer officer.

January 31, 2013
John Lewis names online director

John Lewis department stores said Thursday it has appointed Mark Lewis as online director for the chain, effective March 4.

December 27, 2012
Retail’s Power Players

Some are merchants, with long careers in brick-and-mortar stores. Others are tech trailblazers, using new media to match merchandise and buyers. Others are influencing retail in less direct, but no less significant, ways. All share an ability to create new opportunities and, in their own way, are looking to reinvent the shopping experience. And all wield a great deal of influence in today’s complex retail landscape.

December 4, 2012
Mrs. Fields to debut new store at Arista Place

Mrs. Fields Cookies said it will open a new location at Arista Place, located in Broomfield, Colo.

October 31, 2012
LA-based PizzaRev: The next big thing in fast casual

Southern California’s PizzaRev aims to do for pizza what Chipotle has done for burritos. The young chain got its start in April 2012 with a “test kitchen” in Northridge, Calif., and, amid stellar Yelp! reviews and robust sales, is already on the verge of opening its third location, with more units planned for 2013.

July 30, 2012
Alco Stores taps OrderMotion to provide automated back-office order management

OrderMotion, a web-based platform for direct-to-consumer (D2C) campaign and order management, announced that Midwest consumer goods retailer Alco Stores selected OrderMotion's OMX platform as the back-office technology best suited to grow with its online volume demands while also leveraging its Magento eCommerce front-end system.

July 3, 2012
Francesca's taps Men’s Wearhouse CFO as new president

Francesca’s Holdings Corp. announced that it has appointed Men’s Wearhouse CFO Neill Davis to its newly created position of president.

June 29, 2012
New York & Co. names COO

New York & Co. has named former Ann Taylor executive Laura Weil as its new COO.

May 29, 2012
Whole Foods Market names regional presidents

Whole Foods Market has named Scott Allshouse, Omar Gaye and Rob Twyman as regional presidents following the promotion of David Lannon and Kenneth Meyer to executive VPs of operations.

April 23, 2012
Organizing for insight: How retailers can collect and gain advantage from meaningful consumer insights

By Joel Alden, Hana Ben-Shabat, Bobby Wehmeyer and Basil Wuson, A.T. Kearney

April 11, 2012
J.C. Penney CFO to step down on Friday

J.C. Penney Co. said that CFO Michael Dastugue will depart the company, effective April 13.

February 23, 2012
Gordon Brothers announces senior management additions

Gordon Brothers Group announced that Mark T. Dufton has been named CEO and Neill J. Kelly has been named president of DJM Realty, Gordon Brothers’ real estate management affiliate.

February 14, 2012
Eddie Bauer CEO to leave company

A report by the Seattle Times said that Eddie Bauer chief Neil Fiske, who joined the retailer in 2007 and led it through bankruptcy, will leave his post effective March 2.

January 11, 2012
Kurt Salmon finds retailers fall short on online returns

Although online sales grew 15% from 2010 to 2011, many retailers' online ordering, shipping and returns processes failed to keep pace, according to management consultancy Kurt Salmon's rankings of 50 retailers.

November 14, 2011
J.C. Penney announces appointment of two more Apple veterans; swings to Q3 loss

It’s official: Two more Apple Retail veterans are joining their former boss Ron Johnson at J.C. Penney Co.

September 21, 2011
Express names COO, CFO

Express has promoted Matthew C. Moellering to the position of COO, and appointed D. Paul Dascoli as CFO.

September 6, 2011
P.F. Chang’s at La Palmera receives LEED Gold certification

Shopping mall La Palmera said that one of its major tenants, P.F. Chang’s China Bistro, received a LEED (Leadership in Energy and Environmental Design) Gold certification, the restaurant’s first, for its location at the Corpus Christi, Texas, mall.

July 12, 2011
Navarro Discount Pharmacy names CEO

Navarro Discount Pharmacy, which currently has 29 stores, has named CFO Juan Ortiz to the position of CEO.

April 21, 2011
Report: Woman seeks class-action against Target over debt-collection methods

A western Pennsylvania woman filed a federal lawsuit against Target Corp. and its law firm over the chain's debt-collection practices, the Associated Press reported.

March 1, 2011
Forest City names Charles Ratner chairman, David LaRue president/CEO

Forest City Enterprises announced Tuesday that, as part of the company’s succession planning process, current president and CEO Charles A. Ratner will become chairman of the board, and will be succeeded as president and CEO by David J. LaRue, currently executive VP and COO.

February 25, 2011
Caruso names COO, outlines expansion plans

Caruso Affiliated said it has named Paul Kurzawa as the company’s new COO, a newly created position for the company. Kurzawa was previously executive VP operations for Caruso.

February 23, 2011
Creating customer-centric service at the return counter

More and more retailers are seeking innovative ideas to deliver customer service excellence at the return desk in an attempt to set them apart from the competition and make a first-rate impression with consumers.

February 14, 2011
Sunflower Farmers Markets CEO arrested in child prostitution sting

Supermarket veteran Mike Gilliland, the founder, chairman and CEO of Sunflower Farmers Markets, was arrested after being charged in an undercover child-prostitution sting and has resigned, according to reports. Gilliland also was a founder of Wild Oats Market.

January 11, 2011
A brand by any other name: Five steps to woo back new private-label shoppers

It is hard to put a label on consumer purchase behavior these days, what with Americans pulling out of the recession.

January 3, 2011
Retail’s Clash of the Titans: Walmart and Target

Addressing a September analyst conference, Walmart-US CEO Bill Simon told investors that he predicted a “socks and underwear” Christmas for Walmart.

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