January 20, 2015

Chuck E. Cheese’s is running a dance-themed omnichannel promotion featuringYouTube stars Shaniah Jones and D’Squared Live. Kids can win free tickets by learning to “do the Chuck E.,” an original dance, at Chuck E. Cheese’s locations.

January 13, 2015

That well-known business guru Rod Stewart once sang, “… every picture tells a story don't it.” We’re not sure about Rod’s pictures — or his grammar for that matter — but in today’s “omnichannel” retail world, every channel tells a story or, more correctly stated, every channel offers a different opportunity to tell the same story.

October 16, 2014

Powerhouse Dynamics, creator of the SiteSage enterprise energy and asset management system, is beefing up its mobile app with a series of control and reporting enhancements to provide facility  managers with complete facility energy and equipment operations management.

October 14, 2014

McDonald’s USA will answer questions from customers through a multichannel effort called “Our Food. Your Questions.” The company invites people to submit their food questions via social media. 

August 27, 2014

When Blanklabel.com launched in 2009, it set out to redefine notions of custom-tailored menswear, long the purview of the luxury market, by offering bespoke garments at affordable department store prices.

The startup took things a step further by updating the custom concept with a very 21st century, crowdsourcing twist: It offered shoppers a hand in the design of the merchandise by allowing them to pick their own details — from the cut of a shirt to the lining of a collar.

October 22, 2013

I’ve tapped Dave Cheatham from Phoenix-based Velocity Retail Group, an X Team International Partner, to help me examine the recent ups and downs of the local retail market in Arizona — and what the lessons learned here mean for brick and mortar retailers nationwide.

September 30, 2013

Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season.

January 4, 2013

As I prepare to pack my bags for New York to spend a few days in the NYC office and attend the National Retail Federation’s “Big Show” held at Javit’s Center from Jan. 13 to 15, I feel compelled to bring up this point about the annual NRF convention: it isn’t just for techies.