July 7, 2014

Retailers have long been urged to employ Big Data analysis to uncover big insights into how their business is performing, how their brand resonates among consumers, and whether their customer experience meets expectations. =

March 17, 2014

Roundy’s Supermarkets has selected Symphony EYC Customer Insights behavioral insights platform and expertise to enable customer-centric business processes.

January 7, 2014

The Limited is extending its partnership with predictive analytics provider First Insight, Inc. to help make faster and more accurate design, buying and pricing decisions, thereby reducing markdowns and mitigating risks associated with new product introductions.

September 24, 2013

As more dollars are spent online and consumers become savvier in product knowledge and comparison shopping, retailers must rethink their customer experience strategies.

September 23, 2013

Rolfe Swinton, a creative, consumer insight and technology entrepreneur, has joined strategic brand and design firm Chute Gerdeman as CEO.

July 16, 2013

There has been a recent trend in retail of new dynamic store formats that make the physical store experience more closely mirror the virtual store experience.