May 6, 2015

IBM and Facebook on Wednesday announced they are teaming up to help retailers and other brands provide more personalization in their marketing efforts on the social network.

May 6, 2015

IBM and Facebook on Wednesday announced they are teaming up to help retailers and other brands provide more personalization in their marketing efforts on the social network.

April 30, 2015

Online retailing pioneer Amazon Inc. has climbed to the top of the retail social media ranks, thanks in part to the introduction of #AmazonBasket.

April 22, 2015

While Amazon is winning the battle for smartphone shoppers in America, it has yet to achieve the same dominance in at least 10 other countries internationally.

March 25, 2015

Facebook hopes to transform the way  customers communicate with retailers by re-inventing the customer service platform.

March 19, 2015

Facebook Inc. is adding a new feature to its popular Messenger instant messaging service that will give users the ability to send money to friends.

March 16, 2015

Facebook has purchased personalized shopping engine TheFind.com, with the intent of making its ad more relevant to individual users.

March 16, 2015

Facebook has purchased personalized shopping engine TheFind.com, with the intent of making its ad more relevant to individual users.

January 28, 2015

A pair of veteran retailers were among the most popular store sites on Facebook during the 2014 holiday season.

January 28, 2015

A pair of veteran retailers were among the most popular store sites on Facebook during the 2014 holiday season.

January 23, 2015

To celebrate the two-year anniversary of its SmartPay Check-Link mobile and card payment program, convenience chain Cumberland Farms is launching a promotion on its Facebook page Jan. 23-25.

January 13, 2015

That well-known business guru Rod Stewart once sang, “… every picture tells a story don't it.” We’re not sure about Rod’s pictures — or his grammar for that matter — but in today’s “omnichannel” retail world, every channel tells a story or, more correctly stated, every channel offers a different opportunity to tell the same story.

December 30, 2014

Specialty apparel retailer Avenue Stores is turning its online customers into brand advocates by using ShopSocially’s referral marketing solution to generate referrals from its website users. 

December 10, 2014

Facebook is improving its Facebook Search feature with emphasis on personalized results and mobile functionality. 

December 10, 2014

Facebook is improving its Facebook Search feature with emphasis on personalized results and mobile functionality. 

December 2, 2014

Mobile traffic and sales trends indicate that Cyber Monday is increasingly becoming an event consumers take with them wherever they go.

December 1, 2014

Cyber Monday online sales were up 8.7% as of 3 p.m. EST over the same period on Cyber Monday 2013, according to IBM Digital Analytics Benchmark.

November 25, 2014

Macy's continues its aggressive social media push with the launch of online video ads on Facebook starting on Thanksgiving evening. 

November 25, 2014

Macy's continues its aggressive social media push with the launch of online video ads on Facebook starting on Thanksgiving evening. 

November 25, 2014

By Lee Peterson

 

November 24, 2014

Online sales were up 18.7% the weekend before Thanksgiving (Nov. 22-23) compared to the same two-day period in 2013.

November 24, 2014

Online sales were up 18.7% the weekend before Thanksgiving (Nov. 22-23) compared to the same two-day period in 2013.

November 24, 2014

Online sales were up 18.7% the weekend before Thanksgiving (Nov. 22-23) compared to the same two-day period in 2013.

November 24, 2014

Online sales were up 18.7% the weekend before Thanksgiving (Nov. 22-23) compared to the same two-day period in 2013.