March 3, 2015

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale.

January 27, 2015

E-commerce giant is upping the ante on its free shipping policy.

December 18, 2014

Some customers are only midway through the race to finish their holiday shopping, some haven’t even left the starting line, but Best Buy is offering help to make sure they reach the finish line by Dec. 24. 

December 18, 2014

When it comes to making online selections, Christmas shoppers are better late than never.

December 17, 2014

Retail e-commerce spending from desktop computers for the first 44 days of the November-December 2014 holiday season totaled $42.5 billion, up 15% versus the corresponding days last year. According to comScore.

November 11, 2014

Amid a public fight for Thanksgiving weekend foot traffic, retailers are also battling behind the scenes to prepare for peak-season e-commerce orders.

November 7, 2014

Toys ‘R Us Inc. on Friday announced an array of holiday marketing initiatives along with the news that its stores  will open at 5 p.m. on Thanksgiving Day Thursday, Nov. 27, the same time as 2013, and will remain open through 11 p.m. on Friday, Nov. 28, offering doorbusters and deals.

November 6, 2014

A majority of consumers (88%) say free shipping makes them more likely to shop online, while 30% shop online to find the best deal possible and 20% to avoid holiday crowds.

October 31, 2014

Walmart is upping the ante on holiday shopping. The chain announced that, starting Saturday, Nov. 1, it will reduce prices on more than 20,000 items.

September 18, 2014

Forty-one percent of online retailers plan to offer free shipping and returns as a strategy to increase holiday sales this year, according to a new survey by Channel Advisors, and free shipping also ranked as the most successful service feature for generating a higher level of customer satisfaction.

November 28, 2013

Among Americans who purchased a product that required shipping this year, 80% consider shipping options, including free shipping, to be an important factor in their overall shopping experience, according to a recent survey commissioned by Pitney Bowes Inc.

November 1, 2013

Walmart on Friday kicked off its online holiday deals, a month earlier than usual, and announced that it is offering free shipping on about 99% of its online items this year for orders over $50. (Last year, only about 15% of its assortment qualified for free shipping).

February 27, 2013

Research released Wednesday by showed that more than half of U.S. adults’ online shopping habits won’t be impacted by rising shipping costs.

December 27, 2012

Research results released by Chase found that online holiday shopping sales for the season rose 15.2% year-over-year.

December 20, 2012

comScore reported that the most recent week achieved record-setting levels of online spending, eclipsing $7 billion in sales for the first time ever.

December 12, 2012

A report released by, a division of the National Retail Federation, found that retailers are in tune with the last-minute shipping intentions of the average consumer.

October 24, 2012

Free shipping offers will abound this holiday season, according to’s eHoliday survey conducted by BIGinsight.

November 24, 2010

For the first time ever, Home Depot will offer free shipping on 90,000 of the 100,000 items it offers online beginning on Thursday, Thanksgiving Day, and running through Monday.

November 18, 2010

So what can you do during the crazy holiday season to reduce shopping cart abandonment? We thought we’d put together a holiday season checklist to help you keep your customers in the shopping cart this Christmas.

November 4, 2008

More than half of online retailers (56.1%) expect their holiday sales to increase at least...