July 6, 2015

“Couldn’t find it” and “couldn’t find help,” are all-too-common shopping experiences that kill sales and erode shopper loyalty.

November 18, 2014

Wal-Mart Stores Inc. has extended its contract to use wireless I.D. Systems Inc. VeriWise trailer tracking and management services for its fleet or cargo trailers.

January 7, 2014

Technology-enabled customer disruption is not strictly the province of retailers. Montreal’s public transportation authority, Société de transport de Montréal (STM), is in the midst of a successful pilot of a loyalty program that uses advanced geolocation and real-time mobile messaging to disrupt the public transportation customer experience.