By Raymond Florio, Accenture
For the first time in six years, the number of consumers who switched service providers as a result of poor customer service declined in 2010, according to the latest edition of an annual consumer behavior study by Accenture.
Shoppers opened up their wallets in early November, providing retailers with some early holiday cheer.
Managing facilities at the local level for large, national chains continues to be a...
Real estate brokerage Colliers International reported Wednesday that luxury retail rents may soon bounce back...
As Coldwater Creek has expanded over the years, the number of calls received by...
Some retailers are already talking about price increases of up to 15% this year on...
Financial analysts have turned even more bullish on Coach, raising the 12-month target price for...
Stevens, Pa., Luxury...
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