December 17, 2014

Google could be preparing to take on Amazon.com with its own unique e-commerce solution.

December 16, 2014

Three out of four (76%) online buyers are dissatisfied with the strength of credit card and personal information security among retailers. 

December 10, 2014

Facebook is improving its Facebook Search feature with emphasis on personalized results and mobile functionality. 

December 10, 2014

Payment just got faster for Papa John’s customers with Android phones. Papa John’s International Inc. will now begin accepting Google Wallet Instant Buy as a payment method for delivery and carry-out orders placed through the Android app. 

December 10, 2014

Payment just got faster for Papa John’s customers with Android phones. Papa John’s International Inc. will now begin accepting Google Wallet Instant Buy as a payment method for delivery and carry-out orders placed through the Android app. 

December 8, 2014

Chick–fil–A is mobilizing its customers, at least when it comes to payment and ordering. 

December 4, 2014

Earning a reputation is not always a good thing, but in Google’s case it is a positive development. 

December 4, 2014

Earning a reputation is not always a good thing, but in Google’s case it is a positive development. 

December 3, 2014

Google Glass has some competition on its hands.

December 3, 2014

Target announced it is partnering with Google on an interactive mobile game experience that has a big in-store component.

December 3, 2014

Target announced it is partnering with Google on an interactive mobile game experience that has a big in-store component.

November 10, 2014

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on John McIntyre of Sightly.

November 6, 2014

More than half (54%) of consumers who use mobile devices in stores to help with the shopping experience research and compare prices of different stores, and 41% research and compare features of different brands, according to a survey by Burst Media and Rhythm NewMedia.

November 4, 2014

Mobile technology is increasingly being used in all areas of the enterprise to create a truly seamless customer experience that starts in the back office and extends across all touchpoints. Samuel Mueller, CEO of Scandit, developer of a software-based barcode scanning solution and suite of mobile apps, recently discussed with Chain Store Age how mobile solutions are affecting every part of the retail enterprise.

November 4, 2014

Apple Pay is off to a fast start—but will it last? Will any of these mobile wallet systems gain traction, or will they remain a novelty for a small subset of consumers?

October 17, 2014

Alibaba Holding Group Ltd. is reportedly partnering with search startup Quixey Inc. to provide deep mobile search functionality into apps.

October 14, 2014

Behind the glitz and window dressing “wow” factor of Apple’s Sept. 9th iPhone 6/6 Plus and Apple Watch announcements, the meaty Apple Pay announcement was really the star of the show.

October 12, 2014

For the second year in a row, Apple ranks as the most valuable brand in the world, followed by Google, on Interbrand’s 15th annual Best Global Brands Report.

October 12, 2014

For the second year in a row, Apple ranks as the most valuable brand in the world, followed by Google, on Interbrand’s 15th annual Best Global Brands Report.

September 23, 2014

Behind the glitz and window dressing “wow” factor of Apple’s Sept. 9 iPhone 6/6 Plus and Apple Watch announcements, the meaty Apple Pay announcement was really the star of the show.

September 23, 2014

The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season.

September 10, 2014

Consumers are increasingly interested in the BOPIS (buy online, pickup in store) option for making purchases.

September 8, 2014

Chinese e-commerce giant Alibaba Group Holding Ltd. has filed for an initial public offering (IPO) with the U.S. Securities and Exchange Commission (SEC) that media reports indicate could be worth as much as $24.3 billion, making it the biggest U.S. initial public offering ever.

August 21, 2014

Retailers working to improve their security posture have a new threat to consider: Backoff malware.