November 26, 2014

Data migrations and system upgrades usually require at least some downtime. In fact, 81% of companies schedule migrations overnight or on weekends when fewer people are working, and fewer customers can potentially be disrupted by downtime. Particularly in this era of 24/7 online ecommerce, some degree of business risk always accompanies downtime.

 

November 4, 2014

By 2017, three times as many retailers as now will explicitly underpin their customer and operations strategies on 3rd platform technologies. That’s one of IDC Retail Insights’ top 10 worldwide retail predictions for 2015.

December 10, 2013

Expect renewed investment in the transformative capabilities of PLM and sourcing, marketing and advertising, and big data and analytics according to IDC Retail Insights, which on Tuesday released its Top 10 Predictions for 2014.

December 10, 2012

The omnichannel retail experience figures prominently in IDC Retail Insights’ Top 10 Predictions for the Retail Industry 2013.

December 4, 2012

The impact of omnichannel retail on the supply chain, customer experience and merchandise optimization is one of IDC Retail Insights’ Top 10 Predictions for the Retail Industry in 2013.

November 14, 2012

IDC Retail Insights released a new survey report, “Business Strategy: At Hand Versus In Hand — Will Consumers Have the Upper Hand in the 2012 Holiday Showroom Showdown?,” which found that 48 million shoppers will “showroom” or use their smartphones in some manner while they shop in stores during the upcoming winter holiday season.

July 10, 2012

Mobile payments have more than doubled in popularity reaching over 33% of survey respondents, according to IDC Financial Insights’ eighth annual Consumer Payments Survey.

February 10, 2011

The concept of “same shopper” sales, which puts the emphasis on how well a retailer grows sales to an individual customer across channels, will not only continue to gain momentum in 2011, but will carry organizational implications for retailers as they attempt to integrate sales channels, according to IDC Retail Insights, a retail information technology research and consulting firm. 


December 31, 2006

Astaggering 85% of revenue for golf-club manufacturer PING comes from product introduced within the last...