April 29, 2016

Don’t overlook the impact that batteries have on retail operations and the bottom line. That’s the advice of IPT’s Ken Murphy, who told Chain Store Age that most retailers don’t realize how much money they spend — and productivity they lose — by constantly having to replace dying batteries in wireless barcode scanners. The problem, he says, is the continued use of subpar OEM batteries.

 

What is the biggest challenge retailers face regarding the batteries in barcode scanners and other devices?

April 29, 2016

Four dynamic retail concepts — Fabletics, Fresh Thyme Farmers Market, Marbles: The Brain Store and PizzaRev — were honored at Chain Store Age’s annual SPECS conference as the winners of CSA’s first-ever Breakout Retailer Awards.

Chosen by the editorial board of CSA, the Breakout Retailer Awards recognizes emerging and innovative retail/restaurant concepts that have crossed the “newbie” line and are on track for growth.

April 29, 2016

Everyone in the Gainesville, Florida, area knows Butler Plaza, the open-air retail center at Archer Road and SW 34th Street. Currently home to more than 1 million sq. ft. of retail and restaurants, it’s where north central Florida residents, 100,000 daytime employees and 75,000 students at the University of Florida and other colleges have filled their basic needs and wants for decades.

April 29, 2016

The generation born between the early 1980s and the year 2000 — labeled millennials — has captured the collective attention of retail marketers. And not just because there are more than 80 million of them, although that’s a factor. This group craves access, not necessarily ownership, and they have a real affinity for technology, which is shaping the retail space.

April 29, 2016

Haverty Furniture Company has been around since the late 19th century, but the specialty furniture retailer has a decidedly 21st-century approach to energy management.

“We want Havertys to be the company everyone wants to come work for,” said Rawson Haverty Jr., senior VP real estate and development, Havertys, during a session at Chain Store Age’s SPECS 2016 Conference, March 13-15, in Dallas.

Environmental stewardship, and thus energy conservation, is on the Atlanta-based furniture retailer’s list of 10 core values, Haverty explained.

April 29, 2016

At first glance, hardware cooperative Ace Hardware Corp. and video game chain GameStop Corp. are two retailers with little in common. However, both are leveraging their physical stores as fulfillment points for omnichannel purchases.

 

Ace is the place with in-store pickup

Oak Brook, Illinois-based Ace Hardware Corp. operates more than 4,400 stores and a distribution network of 14 retail support centers (RSCs) across the U.S. The company leverages this physical footprint to help meet the needs of online shoppers.

April 29, 2016

Editor’s Note: The 27th annual Chain Store Age survey of Fastest-Growing Acquirers surveyed retail square footage purchased during the 2015 calendar year.

They come to the list with different philosophies and experiences, but this year’s Fastest-Growing Acquirers share a dedication to preparation and long-term strategies.

April 29, 2016

For all their differences, the shopping center owners and brokers from around the world who will gather at the end of May in Las Vegas for retail real estate’s annual RECon confab are alike in that they are all on the lookout for new retail concepts to lure and entice shoppers.

The good news is that there are plenty of newer brands ready to spread their wings. Some have been around for a couple of years, but are flush with new financing. Many are formerly pure players now turning their attention to physical stores.

April 29, 2016

Chain Store Age’s annual search for 10 retail real estate stars under the age of 40 years resulted in this: Ten youthful, creative, hard-charging industry executives.

Some are retailers, others are brokers or from shopping center companies. Three are women. One is under the age of 30. There’s a single Canadian in the bunch. Two work for CBRE. Each has studied the business, sought out mentors, and researched and taken on the issues of the day.

April 29, 2016

With the retail environment changing so rapidly today, and technology impacting everything a store does, the role of the chief financial officer has become more important than ever.

When I started recruiting in 1990, the business was much simpler — we hired retail executives based on a linear skillset, and departments operated in individual silos. Today, it is much more complex, as the C-suite works in collaboration to keep up with an increasingly savvy consumer.

So, what then do you look for in a CFO today?

April 29, 2016

Editor’s Note: The 27th annual survey of Fastest-Growing Managers tallies new domestic and international third-party management and leasing contracts obtained during the 2015 calendar year and ranks the top performers. As always, the measuring stick is square footage.

This year’s fastest-growing third-party managers are taking many roads to growth, from acquisition to a multidisciplinary focus.

April 29, 2016

Although the construction industry lags other major verticals in IT spending, technology is still having a dramatic impact on the practice.

“We are at the intersection of technology and buildings,” said James M. Benham, CEO of construction technology firm JBKnowledge.

April 29, 2016

ADA lawsuits against retailers are on the rise — and even though many suits may be without merit, a retailer still has to defend/answer the allegations.

That was the message Joan Stein, one of the nation’s leading authorities on ADA, brought to the SPECS session, “ADA Non-Compliance: Can You Afford It?” at SPECS.

April 29, 2016

One of my favorite times of the year is teaching at the ICSC University of Shopping Centers. I co-teach “Marketing & Social Media: Shopping Centers in the Digital Age” with Tim O’Connell, assistant VP, director of digital marketing and communications, at RPAI. While we present stats, trends and case studies, what energizes me most are the collaborative class discussions on how other shopping centers owners are progressing with their social media efforts.

April 29, 2016

New-build shopping center construction was plodding last year — discounting the outlet category, which continues to grow at record speed. And, yet, sometimes one has to look at the quality of what is coming out of the ground — or expanding — and not just the quantity.

April 29, 2016

James Rhee is a tech-savvy numbers and operations guy, but the private equity investor-turned retailer relied on more than business smarts and technology to help revive Ashley Stewart. Realizing that the plus-size brand inspired a deep love among its customers, he developed a core strategy of kindness and loyalty, a strategy that recognized Ashley Stewart represented respect, community and joy to its shoppers. 

April 29, 2016

If the real estate trope that “Fashion Follows Food” is true, then Metropica will be one of the most chic neighborhoods in South Florida. Among the first tenants announced for the retail portion of the transit-oriented, mixed-use complex now under construction in Sunrise are: True Food Kitchen, Kona Grill, Oil & Vinegar, Fogo de Chão and Shake Shack. These will be joined by iPic Theaters, Kings Bowl, Anthropologie, Free People and Kendra Scott, among other first-to-market retailers.

April 29, 2016

Faux wall panels are a cost-effective option for retailers that want to create an exciting visual environment without breaking the budget — or update an existing space with no downtime. Texture Plus CEO Brian Kampe discussed some of the trends he’s seeing and how retailers can utilize these types of panels.

 

What are some of the visual trends you are currently seeing in retail stores?

This year we are seeing a great blending of natural materials to bring a contemporary look to traditional designs. 

April 29, 2016

May in Las Vegas is when the dealmakers come out to, well, make deals, as the International Council of Shopping Centers hosts its annual RECon event at the Las Vegas Convention Center and Westgate Las Vegas Hotel. Held May 22-25 and attended by retailers and shopping center owners from around the globe, RECon will display such project wares as mixed-use destinations, outlet centers, and strip and lifestyle projects — and everything in between.

April 29, 2016

At a time when more and more online retailers are successfully expanding to brick-and-mortar locations, it’s worth taking a moment to examine how those brands are approaching the site selection process. The specific and strategic considerations that online retailers review when assessing possible brick-and-mortar locations not only tells us a lot about what’s behind that thought process, but provides important hints about the priorities and perspectives shaping retailer behavior in an increasingly omnichannel world.

April 29, 2016

There are a lot of options in decorating a home, and Los Angeles-based Z Gallerie wants to match its offerings to customer tastes.

“We’ve been known for one particular style, which our customers love and that we’ve done quite well with,” said Chris Nicklo, VP customer and chief marketing officer of Z Gallerie. “But to grow, we knew we would need to appeal to a broader spectrum of customers.”

March 16, 2016

The retail industry is not lacking for new concepts — new players are constantly entering the market, both online and offline. But breaking through and establishing a record of success is another matter entirely. In this special section, Chain Store Age presents the winners of its first-ever Breakout Retailer Awards, brands that have crossed the “newbie” line and are on track for growth in the coming years.

March 7, 2016

Sam Dushey took the reins of his family-owned business, discount department-store chain Shoppers World, when he was just 27. The company was founded by his grandfather, an immigrant from Syria, in the 1930s, and then expanded upon by Dushey’s father, uncle and cousin.

March 7, 2016

Even when security technology vendors and users are unaware of a vulnerability, cybercriminals may already be well aware and taking advantage.