July 1, 2015

Most retailers are reducing their footprints, but not Nebraska Furniture Mart (NFM). In fact, the retailer is doing just the opposite and has opened the nation’s largest home furnishings store.

July 1, 2015

Unexpected heating, ventilation and air-conditioning system repairs or breakdowns can result in unplanned store downtime or customer comfort issues for retail stores. With comfort such an important part of the customer experience, one that can impact sales, HVAC systems are indeed a critical component for retail stores.

July 1, 2015

It’s often said that companies must spend money to make money, and this is true of investments in energy efficiency. The key to securing resources for capital expenditures is using data to create a business case for the investment, which can identify anomalies or outliers in resource expenses across the chain.

June 30, 2015

While the days of glamorous expatriate writers tramping across Europe are long gone, retailers are increasingly trying to recreate the atmosphere of seamless access to whatever your heart desires, via mobile devices and apps.

June 30, 2015

E-commerce infrastructure and cybersecurity initiatives. HVAC equipment upgrades and energy management systems. These days, retail CFOs must allocate capital expenditures to an ever-growing list of components — not all visible to the public but critical to corporate health.

June 30, 2015

Customer relationship management (CRM) is the strategy a retailer uses to develop an ongoing, individual relationship with a customer to ensure satisfaction and loyalty. But the specifics of CRM can mean different things for different retailers.

June 30, 2015

The menswear market is hot. Men’s apparel sales in the United States rose 2% in 2014 to $61.3 billion, up from $60.8 billion in 2013.

And Men’s Wearhouse — one of North America’s largest menswear specialty retailers with 1,758 stores — has been taking note.

June 30, 2015

Blue Apron. Dollar Shave Club. The RealReal. The Honest Company. All startups, all relative newcomers to the retail scene, and all generating big buzz and sale increases — enough to place them among the top 20 fastest-growing e-retailers in a recent survey.* They are all pure players (at least for now) and if you don’t see them as competition, think again.

April 30, 2015

Smart retailers are using technology and collaboration to make their stores match the needs of the modern customer.

April 30, 2015

Industry insiders are the best trend-watchers. Here’s what the experts are seeing.“There is more selectivity in the site selection process. There is a trend toward downsizing, and more non-retail tenants are taking interest. There is also a growing divide between A-plus real estate and everything else in the market. Everyone wants the best properties.” — Mark Dufton, CEO of DJM Real Estate, a Gordon Brothers Group company“Retailers are thinking about a smaller footprint, but in most cases not significantly smaller.

April 30, 2015

Gaining market share and geographic coverage are top priorities driving dealsRetail continues to rally for deals in 2015, and the sector could be on the cusp of another major year for mergers and acquisitions. Already this year, we’ve seen speculation about a number of potentially massive deals — from a possible buyout of Rite Aid by Walgreens Boots Alliance to the proposed merger between Staples and Office Depot. Looking across the industry, as part of BDO’s annual Retail Compass Survey of CFOs, we asked chief financial officers at leading U.S.

April 30, 2015

David’s Bridal gets personal with advanced digital analyticsThere are few events more personal in a woman’s life than her wedding.

April 30, 2015

GameStop uses beacons to put customers in charge of store promotionsRetailers often use in-store beacons to push promotions to customer mobile phones as they pass by. But video game retailer GameStop Corp., which operates more than 4,200 U.S. stores, takes a different approach.“In the store, we have multiple pieces of signage marking the location of beacons,” said Charlie Larkin, senior director of GameStop Technology Institute, the retailer’s in-house IT development center.

April 30, 2015

Our fastest-growing acquirers bought fewer square feet than in 2013. But the deals may be even better.Editor’s Note: The 26th annual Chain Store Age survey of Fastest-Growing Acquirers surveyed retail square footage purchased during the 2014 calendar year.Retail real estate acquisitions slowed in 2014. The year’s five Fastest-Growing Acquirers purchased approximately 10 million fewer square feet than the top five bought in 2013.That may be a deceptive observation.

April 30, 2015

Florida’s first transit-oriented development opens fall 2016It may be hard to imagine that the home to one of the largest public universities in the United States is somewhat undersung. But that’s exactly what the developers of the 1 million-sq.-ft.

April 30, 2015

Sean Claessen, executive VP strategy and executive creative director, Bond Brand Loyalty, spoke with Chain Store Age about how retailers can build customer relationships and loyalty in the era of omnichannel engagement.

April 30, 2015

The participating companies provide industry-leading solutions and services that aid retailers with the challenging task of navigating real estate. Specific areas where and these providers offer help include lease management, store growth and consolidation, portfolio management, strategic analytics.

A&G Realty Partners LLC    

Melville, N.Y.    

April 30, 2015

Data drives efficient retail real estate decision-makingMaking the right decisions with the right data is obviously something retailers strive to do in all areas of their business. However, when it comes to real estate, “getting it right” is even more critical.

April 30, 2015

The upcoming Oct. 1, 2015, mandate for U.S. retailers to adopt POS systems that can securely accept and process transactions using EMV (Europay, MasterCard, Visa)-compliant, chip-based payment cards is fast approaching. Retailers that are not in compliance with the mandate after that date will be held liable for any fraudulent transaction committed with a chip-based card. However, retailers that have not completed — or started — their compliance efforts should not necessarily panic.

April 30, 2015

A look at brands and categories that are growingI read CSA editor-in-chief Marianne Wilson’s recent “From the Editor’s Desk” column (page 8, March 2015 issue, Chain Store Age) with great interest. Her piece — “The store is back (even though it never left)” — touched on the topic of brick-and-mortar retail expansion and “the relevance of offline retail in an omnichannel world.”The article got me thinking in more detail about the retail expansion we are seeing in 2015. What brands are growing?

April 30, 2015

Tom Lichford, VP retail technologies, NRF, recommends retailers seeking to achieve compliance with upcoming October 2015 EMV mandate take the following five steps:1. CUSTOMER EXPERIENCE: “No matter what, start with customer experience,” advised Litchford. Retailers need to determine such factors as whether they will use self-service or traditional POS, customer prompts and screen displays, and how checkout speed will be impacted.

April 30, 2015

Liberty Center is Greater Cincinnati’s something-for-everyone developmentThere are mixed-use developments, town centers, and then there are PLACES, and Liberty Center is being designed to be just that when it brings 1.2 million sq. ft. of retail, restaurant, offices, residences, a hotel and three parks — including one inside the enclosed mall — to a young and affluent area of North Cincinnati.Liberty Center, opening Oct.

April 30, 2015

From international brands dropping anchor on U.S. shores and online players expanding in the physical space to familiar names with new formats and traditional start-ups, there is no lack of new concepts in the brick-and-mortar arena. Here’s a look at some with the biggest buzz.

TreeHouse

April 30, 2015

Restaurants and retail have fertile expansion ground in certain marketsWhile it’s true that technology, brick-and-mortar changes, and evolving consumer behavior are causing foundational shifts in the retail industry, a closer look at different U.S.