February 20, 2015

The Wet Seal Inc. wants customers to have a social online shopping experience.

February 10, 2015

P.F. Chang's China Bistro is getting conversational with its customers.

February 6, 2015

Office and school supplies generally do not have any issues with fit or texture, making them an ideal e-commerce item. Data from the NPD Group backs this assertion up.

February 5, 2015

A mixed economic backdrop is expected to drive modest retail sales growth in the 3% to 4% range in 2015, compared to 5.5% average growth in 2010-2012 and 5.8% in 2002-2006, according to GE Capital.

February 3, 2015

American shoppers feel they can’t trust retailers to protect their credit card and personal information either online or in brick-and-mortar stores.

January 27, 2015

E-commerce giant Amazon.com is upping the ante on its free shipping policy.

January 27, 2015

One pure-play and six omnichannel retailers received top honors for their online customer service in the E-Tailing Group’s Q4 2014 Mystery Shopping Study.

January 26, 2015

Rapid omnichannel growth from retailers with an adapting supply chain environment are among the driving forces of change in 2015.

January 13, 2015

Footwear retailer and manufacturer Aerosoles has teamed with Digital Management Inc. to enhance its website and deploy an advanced, feature-rich, secure e-commerce website with Responsive Web Design for mobile optimization.

January 9, 2015

Following its recent acquisitions of retail vendors QuantiSense and ShopVisible, Epicor Software Corp. is releasing several new retail solutions.

December 30, 2014

Join Oracle Retail VP of strategy Andrea Morgan-Vandome on Tuesday Jan. 6 at noon ET as she shares the new developments of 14.1 combined with functionality through the acquisition of Micros. 

December 29, 2014

By offering customers free shipping and ever-faster delivery, and by handling the higher rates of return that often come with e-commerce, retailers potentially face either reduced profit margins or loss in market share if they don’t keep up with customer preferences.

December 29, 2014

With an online storefront on the Amazon Webstore hosted e-commerce platform, New York-based direct-to-consumer specialty fashion retailer Spiegel LLC is already extending its virtual presence.

December 23, 2014

Retail sales worldwide, including both in-store and Internet purchases, will total nearly $22.5 trillion this year. 

December 22, 2014

Epicor Software Corp. is launching a strategic partnership with integrated payment solutions provider AJB Software Design, Inc. to simplify and secure electronic payment acceptance at the point-of-purchase, enabling retailers to accommodate new and emerging methods of payment and comply with security best practices such as the forthcoming Europay, MasterCard and Visa (“EMV”) initiative. 

December 19, 2014

Amazon.com is partnering with retail shopping app provider Ibotta Inc. to enable Amazon shoppers to receive additional cash back on a range of products purchased directly on Amazon.com.

December 15, 2014
E-gifting just got personal. Loop Commerce has released a turnkey SaaS solution called Loop that allows consumers to select and send online products as gifts without specifying attributes such as size, style or color.
 
December 10, 2014

EarthLink Holdings Corp., a managed network and cloud solutions provider, announced that Mississippi-based Hancock Fabrics recently selected EarthLink to simplify infrastructure operations via a comprehensive, secure managed network solution. 

December 4, 2014

lthough email is at the point it’s often considered a “legacy” technology, a slight majority of consumers still prefer it for holiday communication from retailers.

December 2, 2014

Most consumers do not feel safe when shopping online and many are shying away from their favorite retailers as a result.

December 1, 2014

Social media posts around holiday shopping peaked on Black Friday (Nov. 28) at 2.7 million. 

November 26, 2014

Data migrations and system upgrades usually require at least some downtime. In fact, 81% of companies schedule migrations overnight or on weekends when fewer people are working, and fewer customers can potentially be disrupted by downtime. Particularly in this era of 24/7 online ecommerce, some degree of business risk always accompanies downtime.

 

November 25, 2014

Will the holiday shopping season be affected by chaotic, disruptive and potentially costly delays and shipping problems? 

November 24, 2014

TechPay Mobile Payment Systems has launched the SwiftPay mobile payment system.