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Content about Internet Relay Chat
January 5, 2011
From holiday returns to hand-held upsells: How live chat drives loyalty and conversions after the holidays
By Steve Castro-Miller, president and CEO of Bold Software, steve@boldsoftware.com
Most Viewed
Most Commented
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Survey: Consumers prefer customized in-store experiences over online
Report: J.C. Penney stores, real estate worth $4.06 billion
Former Tuesday Morning CEO files discrimination lawsuit again ex-employer
IBM: Mother’s Day mobile sales up 23%
IBM helps 1-800-Flowers connect with shoppers
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Retail’s Power Players
Ikea given approval to open stores in India
Consumer confidence drops to lowest point this year
Wal-Mart to grow Neighborhood Markets to 500 strong by 2016
Humana-Walmart plan open for enrollment for seniors
Poll
Do you think replacing Ron Johnson as CEO of J.C. Penney with his predecessor, Myron Ullman, was a good business decision?
Yes
Yes — but only as a short-term solution
No
In This Issue
05/01/2013
The April/May 2013 issue of Chain Store Age is now available
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