June 9, 2015

According to new research from IHL Group, by fixing problems such as out-of-stocks and excess inventory from overstocks, retailers could improve their revenues by 7.5%.

June 3, 2015

When it comes to transportation and logistics management considerations, the retail industry is a completely different beast. From strict deadlines and razor thin margins to challenges dealing with “reverse logistics,” complex dynamics exist between retailers, manufacturers/suppliers and transportation carriers that present unique challenges for getting inventory from Point A to Point B (and sometimes back again).

June 3, 2015

Accepting an online order and then cancelling it due to inventory shortages is probably the most damaging customer interaction an omnichannel retailer can have. Vertical specialty footwear retailer Chinese Laundry, which operates a direct-to-consumer website as well as two stores in Las Vegas and one in Canoga Park, California, is well aware of this problem.

June 1, 2015

NCR announced that California-based apparel retailer M. Fredric is enhancing its retail point-of-sale (POS) and inventory management systems with NCR Counterpoint.

May 8, 2015

British shoe retailer Soletrader sees delivery of an excellent customer experience across all retail channels as crucial to company growth while also providing competitive edge.

April 30, 2015

Front-end omnichannel success relies on back-end fulfillmentThe front-end promise of omnichannel retail cannot be delivered without investment in back-end technology and processes that allow fulfillment of orders across multiple channels. Retailers must eliminate internal silos and obtain real-time awareness of their full inventory.Omnichannel fulfillment is a difficult, but not impossible, task.

March 27, 2015

Lids Sports Group fully understands the importance of the brick-and-mortar channel when it comes to omnichannel commerce and customer experience.

March 24, 2015

Online specialty fashion retailer Revolve focuses heavily on customer experience to stay competitive in a tough market.

March 19, 2015

French office supply retailer Bruneau has selected the Symphony EYC G.O.L.D. unified retail platform to optimize its supplier and inventory performance.

March 16, 2015

Lids Sports Group has upgraded its inventory management system so that the retailer now provides consumers access to companywide inventory in retail stores, as well as its centrally located distribution centers.

March 9, 2015

You’ve undoubtedly heard about the Internet of Things (IoT) and you might think that it’s all about wearables and energy savings. You might conclude that it doesn’t have much to do with your retail business.

February 24, 2015

For all the advancements in retail in recent years, the tools and processes supporting the global supply chain remain outdated.

February 19, 2015

Specialty fashion retailer Vestique recognizes the importance of the POS as a platform for omnichannel retailing.

February 5, 2015

A mixed economic backdrop is expected to drive modest retail sales growth in the 3% to 4% range in 2015, compared to 5.5% average growth in 2010-2012 and 5.8% in 2002-2006, according to GE Capital.

February 3, 2015

Specialty pet retailer PetSense has selected Shopatron as its inventory lookup and analytics partner to support its omnichannel operations, including a new e-commerce site that launched in November 2014.

January 22, 2015

To stay competitive in today’s marketplace, consumer goods companies are reaching across the globe to seek new customers in new markets. In order to cater to these new customer segments, brand owners are now providing a dizzying array of local product variations through a complex network of outsourced manufacturing partners.

January 14, 2015

Two technology trends stood out above all others at this week’s NRF annual “Big Show” convention in New York. First, retailers are becoming aware that omnichannel inventory transparency is the back-end platform supporting the front-end seamless customer experience they have been building the past few years.

January 9, 2015

JDA Software Group Inc. is enhancing its JDA Warehouse Management solution as part of its Intelligent Fulfillment strategy.

January 9, 2015

Kurt Salmon, Tyco Retail Solutions, and Mobispoke are partnering to enable retailers to provide a more cutting-edge store experience that includes interactive mannequins, fixtures and fitting rooms, as well as connected employees.

January 6, 2015

High-end furniture and accessories retailer Lovesac has deployed NetSuite to run mission-critical business processes including financials/ERP, inventory and order management, CRM, and POS across its 60 stores in shopping malls across the U.S.

December 22, 2014

For shippers, this retail shopping transformation has meant that the transportation planning question has gone from a simple ‘how much,’ to the nightmare of ‘how much, when, through which channels and delivery modes?’

December 19, 2014

This holiday season consumers have a long wish list of what they want from retailers both big and small – mobile coupons, price matching, rapid site-to-store pick up, loyalty rewards, readily available merchandise, easy checkout process and more.

December 11, 2014

Men's Wearhouse Inc.'s third-quarter profit plunged 82%, mainly on expenses related to its June 2014 acquisition of rival Jos. A. Bank Clothiers Inc.   

December 10, 2014

For fashion brand Nic & Zoe, which recently opened its first brick-and-mortar store in Boston’s Shops at Prudential Center, the high degree of customer personalization and engagement found online is a routine and expected part of business.