Content about J. D. Power

May 3, 2012
Study: Academy Sports + Outdoors has highest customer satisfaction rate and higher repurchase intent

Academy Sports + Outdoors, Katy, Texas, which operates 141 stores, ranks highest in customer satisfaction, according to the J.D. Power and Associates 2012 Sporting Goods Retailer Satisfaction Report.

April 27, 2012
J.D. Power survey: Ace Hardware tops in customer satisfaction for sixth consecutive year

Ace Hardware ranked highest in customer satisfaction in the J.D. Power and Associates 2012 U.S. Home Improvement Retailer Store Satisfaction Study.

August 3, 2011
J.D. Power Study: Lowe’s highest among appliance retailers in customer satisfaction

Lowe's ranked highest in customer satisfaction among appliance retailers for a second consecutive year, achieving a score of 807 on a 1,000-point scale, according to the J.D. Power and Associates 2011 Appliance Retailer Satisfaction Study.

June 3, 2011
Ace Hardware ranks highest in customer satisfaction in J.D. Power survey

The J.D. Power and Associates 2011 U.S. Home Improvement Retailer Store Satisfaction Study again ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores.”

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