How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?
The art of sewing comes alive at The Hab, a one-stop shopping destination in Mumbai, India, for all things sewing.
By Tim Wright, firstname.lastname@example.org
This year has already seen a reshuffling at the top of several large retailers, including Gap, CVS and Wal-Mart, and more changes are expected.
Speed to market is critical in any consumer business. However, a dense, expensive paper-based training...