The International Council of Shopping Centers created a terrorist-awareness training program shortly after 9/11. At the time, there were no training programs in place for the shopping center industry.
“We hired George Washington University to develop a program and funded the work with $2 million,” said Malachy Kavanagh, ICSC spokesperson. “We created a 10-module course that is delivered over the Internet. You can learn at your own pace. If you work right through, it will take 14 to 15 hours.”