December 12, 2014

Consumers view the “right” payment method, (accessing points, discounts, and special offers,) as a critical part of the purchase process – good news for branded private label cards which allow retailers to cultivate loyalty, improve operating results, and gain sustainable competitive advantage. 

December 10, 2014

62% of shoppers say loyalty program membership is beneficial, but only 26% consider retailers’ programs worth joining. 

December 8, 2014

Phillips Edison & Company announced a partnership with the LOC Card, a consumer engagement platform from LOC Enterprises which allows customers to participate in merchants’ loyalty programs and access their data and information from each program all in one place.  

December 5, 2014

Kohl’s Department Stores had a tough third quarter that included a 20% drop in profits, but the retailer reportedly sees its loyalty program and mobile wallet as important competitive assets.

December 3, 2014

Ever wonder what to do with all those unused loyalty points you probably have floating around?

November 21, 2014

Retailers – take a step back from Black Friday weekend this year. 

November 18, 2014

Toys ‘R Us is offering exclusive benefits, including early access to Black Friday deals, to members of its Rewards ‘R Us loyalty program.

November 17, 2014

Canadian casual dining chain Boston Pizza has selected the Paytronix Rewards platform as the foundation for its new Boston Pizza MyBP Program.

November 17, 2014

Sears has introduced "Reserve It,” a free service that lets Shop Your Way loyalty program members identify apparel and footwear items in-stock at their local store, place them on hold and then try them on in-store.

November 11, 2014

Although consumers are changing how they shop for food and beverages, most prefer to make perishable purchases in tradition brick-and-mortar locations.

November 3, 2014

CurrentC, the mobile payment service under development from a retailer consortium known as Merchant Customer Exchange, or MCX, has been getting a lot of attention in the past week.

October 29, 2014

It is clear that mobile has an essential role in omnichannel retail, serving as the bridge between in-store and online with shoppers using their devices for product research both in and out of the store, to store and manage points, coupons and gift cards, and increasingly, to make purchases.

October 24, 2014

Consumers have embraced the use of mobile devices for shopping, but are less than fully satisfied with the current mobile retail experience. 

October 21, 2014

Staples Inc. is investigating a possible breach of payment card data.

October 14, 2014

Nearly half (46%) of consumers plan to start their holiday shopping before November this year, and one in four intend to have their holiday shopping completely finished by Black Friday.

October 14, 2014

The Finish Line has launced a new mobile app aimed at providing services and conveniences that reward members of its Winners Circle loyalty program with points and loyalty perks.

October 6, 2014

Kohl’s Department Stores is launching a new omnichannel loyalty program called Yes2You Rewards in stores and online nationwide.

October 1, 2014

The digital world has clearly revolutionized the retail environment. However, through all of the changes, one facet of the marketplace has remained surprisingly unaltered … the integral role that the in-person shopping experience plays in motivating and qualifying a consumer’s purchase decision.

September 29, 2014

Convenience chain Thorntons Inc. has implemented the Paytronix Loyalty Platform to support its new Refreshing Rewards customer loyalty program across 174 locations.

September 26, 2014

Fast-growing footwear retailer Rack Room Shoes has always had a good grasp on its customers and their wants and needs. However, the retailer never began building a formal loyalty plan until the first quarter of 2012, which actually created an advantage.

September 23, 2014

Implementing rewards programs is a common best practice in retail for a host of reasons. These programs can increase sales, encourage repeat purchases, and can provide a wealth of data and insights into the shopping behaviors of customers.

September 16, 2014

Subway announced that it will launch NFC-based mobile payments nationwide on Oct. 1 with Softcard, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA, Inc. and Verizon Wireless.

September 15, 2014

Blackhawk Network has completed the acquisition of Dallas-based CardLab Inc., an online provider of customizable prepaid incentive and rewards cards.

September 4, 2014

Kmart is offering a no-money-down layaway program to members of the Shop Your Way loyalty program for the holiday season, starting Sept. 4.