October 14, 2014

The Finish Line has launced a new mobile app aimed at providing services and conveniences that reward members of its Winners Circle loyalty program with points and loyalty perks.

October 6, 2014

Kohl’s Department Stores is launching a new omnichannel loyalty program called Yes2You Rewards in stores and online nationwide.

October 1, 2014

The digital world has clearly revolutionized the retail environment. However, through all of the changes, one facet of the marketplace has remained surprisingly unaltered … the integral role that the in-person shopping experience plays in motivating and qualifying a consumer’s purchase decision.

September 29, 2014

Convenience chain Thorntons Inc. has implemented the Paytronix Loyalty Platform to support its new Refreshing Rewards customer loyalty program across 174 locations.

September 26, 2014

Fast-growing footwear retailer Rack Room Shoes has always had a good grasp on its customers and their wants and needs. However, the retailer never began building a formal loyalty plan until the first quarter of 2012, which actually created an advantage.

September 23, 2014

Implementing rewards programs is a common best practice in retail for a host of reasons. These programs can increase sales, encourage repeat purchases, and can provide a wealth of data and insights into the shopping behaviors of customers.

September 16, 2014

Subway announced that it will launch NFC-based mobile payments nationwide on Oct. 1 with Softcard, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA, Inc. and Verizon Wireless.

September 15, 2014

Blackhawk Network has completed the acquisition of Dallas-based CardLab Inc., an online provider of customizable prepaid incentive and rewards cards.

September 4, 2014

Kmart is offering a no-money-down layaway program to members of the Shop Your Way loyalty program for the holiday season, starting Sept. 4.

September 3, 2014

My experience in cyber security tells me that the retail sector probably represents the most fertile ground for cyber criminals.

August 26, 2014

More than three-quarters of digital marketers say loyalty program success depends on how well they do personalization.

August 4, 2014

Ice cream retailer Dippin' Dots has launched a fully interactive mobile site that integrates augmented reality with a fan loyalty program known as the Dot Crazy Rewards Club.

August 4, 2014

Retailers often have trouble balancing their overall promotions plan with offers and discounts for their loyalty program.

July 29, 2014

A majority of parents plan to spend more on their children's back-to-school shopping this year, driven by rising costs or necessity rather than greater spending power.

July 25, 2014

Sears’ new 'Back to School, Back to You' campaign offers members of its Shop Your Way loyalty program the ability to communicate one-on-one with a store associate through the program’s mobile app or website.

July 14, 2014

iBeacon technology, the Apple iOS 7 feature that helps mobile devices track their position relative to stationary beacons by using low-frequency Bluetooth transmissions, is getting quite a bit of attention from retailers.

July 10, 2014

The Container Store has made POP!, its customer loyalty and engagement, available in its 66 existing stores and on its website.

July 2, 2014

Overstock.com now offers free Club O loyalty program memberships to active police officers, full-time firefighters, paramedics and certified emergency medical technicians.

June 13, 2014

Online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting in smaller basket sizes.

May 27, 2014

Omaha Steaks today announced the launch of a newly created customer loyalty program, Omaha Steaks Steaklover Rewards.

May 16, 2014

Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

April 24, 2014

CVS/pharmacy has expanded the ExtraCare loyalty program, allowing members to send more of their savings and rewards directly to their ExtraCare cards.

April 23, 2014

Sears is offering a new service called Get Advice to members of its Shop Your Way omni-channel loyalty program.

April 18, 2014

The rapid adoption of Walgreens’ Balance Rewards loyalty program, with nearly 80 million members, has earned the chain a ranking among top business technology innovators in the U.S.