June 24, 2014

▲ Customer experience: Poorly maintained stores cost sales and dilute the brand and customer experience. Not giving facilities the funding required to keep stores clean and in good condition will impact the bottom line in that customers will shop elsewhere. Today, more than ever, shoppers have high expectations regarding the look and feel of a store, and they also have many more options from which to choose. Dirty restrooms, stained flooring, burned-out lights, poor air conditioning and the like are proven customer turn-offs.

May 3, 2011

Chain Store Age will present a Webinar – “Facilities Dollars and Sense: Unlocking Substantial Maintenance and Repair Savings by Controlling All Components of Cost” -- on Tuesday, May 10, 2011, at 2 p.m (EST).

January 13, 2010

7-Eleven has selected FM Facility Maintenance to handle all store maintenance for its 6,200 plus...

October 31, 2008

Advance planning isn’t restricted only to merchandise buyers thinking ahead to the holiday season....

March 31, 2008

Facilities maintenance has a huge impact on a retailer’s brand image and bottom line....

September 30, 2007

Athletic footwear and apparel maker New Balance has unveiled a new store design that underscores...

March 31, 2007

Parking lots are...