December 17, 2014

As 2014 comes to a close, one thing is clear—traditional retailing is under fire. 

December 17, 2014

As 2014 comes to a close, one thing is clear—traditional retailing is under fire. 

December 17, 2014

The competition between British retail giants to come up with the most compelling TV ad grows more intense every holiday season.

December 17, 2014

Technology geeks do not have the reputation of being the people you turn to in a crisis, but travelers in Chicago’s O’Hare Airport who experience difficulty with their electronic devices just may find a geek is what they need. 

December 17, 2014

Baidu, China’s leading search engine, is investing an unspecified amount of money in U.S. online transportation service Uber.

December 17, 2014

CVS/pharmacy is making it an omnichannel holiday for its customers this year. Consumers can follow @CVS_Extra on Twitter to learn about upcoming promotions and ways to win a variety of gift items through special contests. 

December 17, 2014

Specialty childrenswear retailer Souris Mini has selected Raymark's omni-channel customer relationship management (CRM) solution to support strategic initiatives in streamlining marketing activities and improving customer communications. 

December 17, 2014

Google could be preparing to take on Amazon.com with its own unique e-commerce solution.

December 17, 2014

Starbucks Corp. anticipates record purchases of Starbucks gift cards on Dec. 24, citing the trend for customers to push their gift card purchases later and later. 

December 17, 2014

Every retailer wants to acquire new customers, but not every retailer knows how to draw them in. According to new retailer and consumer survey data from loyalty intelligence provider Colloquy and sponsored by Chase Merchant Services, 60% of retailers admitted they lack reliable data to support effective targeting of new customers for acquisition purposes.

December 17, 2014

Every retailer wants to acquire new customers, but not every retailer knows how to draw them in. According to new retailer and consumer survey data from loyalty intelligence provider Colloquy and sponsored by Chase Merchant Services, 60% of retailers admitted they lack reliable data to support effective targeting of new customers for acquisition purposes.

December 16, 2014

Consumers weren’t the only ones who were busy browsing gifts during Cyber Week 2014. 

December 16, 2014

Edeka, Germany's largest supermarket company, decided to surprise its customers with some unexpected seasonal cheer. 

December 16, 2014

Phone calls may seem obsolete in this text- and online-based age, but U.S. consumers are still making the call when they purchase items.

December 16, 2014

Target Corp. is aiming last-minute holiday promotions at users of its Cartwheel mobile savings app and customers in need of product delivery or pickup. 

December 16, 2014

At one time, IT service providers could demonstrate their retail industry expertise by showing a PowerPoint slide of customer logos. That’s no longer sufficient. 

December 16, 2014

TGI Fridays has been getting a lot of attention for its holiday “Mobile Mistletoe” promotion, and not all of it has been for the right reasons.

December 16, 2014

Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option.

December 16, 2014

Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option.

December 15, 2014

Some people complain about customers who put off holiday shopping till the last minute, but Banana Republic is welcoming them with open arms. Banana Republic is offering “The Procrastinators Event,” a special promotion for last-minute shoppers, from Dec. 17-22. 

December 15, 2014

Some people complain about customers who put off holiday shopping till the last minute, but Banana Republic is welcoming them with open arms. Banana Republic is offering “The Procrastinators Event,” a special promotion for last-minute shoppers, from Dec. 17-22. 

December 15, 2014

The U.S. retail tradition of ‘Cyber Week’ is spreading north. 

December 15, 2014
E-gifting just got personal. Loop Commerce has released a turnkey SaaS solution called Loop that allows consumers to select and send online products as gifts without specifying attributes such as size, style or color.
 
December 15, 2014

Online fashion rental company Rent the Runway has partnered with innovation agency Redscout to help create the brand's new positioning, voice, logo and visual identity.