September 29, 2015

RSR Research’s Brian Kilcourse discusses the ways that retailers work to meet the ominchannel expectations of their customers. 

September 29, 2015

Many retailers might not be happy with a new report from TrueShip on the cause of e-commerce returns.

September 29, 2015

Though 83% of marketers believe traditional advertising is the most effective means of influencing buying decisions, only 47% of consumers say they trust it, according to a new study from Expercity.

September 29, 2015

A new e-commerce site from True Religion sees them embracing omnichannel. 

September 28, 2015

Worldpay U.S.’ Chester Ritchie offers advice to retailers about being prepared to accept payments in whatever form they may come. 

September 28, 2015

Verizon Enterprise Solutions has identified some trends for retail IT going into the holiday season. 

September 25, 2015

Although modern POS solutions have been revolutionary in integrating inventory, customer data, and omnichannel sales, large cash-wraps have driven a physical wedge between merchant and customer.

September 25, 2015

Today’s shopper is more connected than ever before, which means they have more information and can turn to any number of retailers for the products they want.

September 25, 2015

We live in the age of the empowered consumer – with little patience and sky-high demands for personalized shopping experiences.

September 24, 2015

Express is making payment and participation in its loyalty program easier to accomplish from a mobile device.

September 24, 2015

E-commerce sales surged at Pier 1 Imports during the second quarter, but the retailers overall sales grew less than expected and the company lowered its full year outlook.

September 24, 2015

Consumers are taking an increasingly varied path to purchase for tech accessories.

September 24, 2015

Executing merchandise optimization, or at least performing it so the end game is won, can be confusing and convoluted since “optimization” seeps into almost every retail activity.

September 23, 2015

REI has promoted Rachel Ligtenberg to VP of retail following a 25-year tenure with the company.

September 23, 2015

Social media plays an important role in the grocery shopping process.

September 22, 2015

7-Eleven Inc. is targeting cash-using consumers with a new mobile bill payment service.

September 22, 2015

The top-ranked home appliance e-commerce website has been identified.

September 22, 2015

Most consumers would prefer to buy products from nearby stores. Shoe Carnival is responding to that preference with a new local marketing initiative.

September 21, 2015

Pervasive online price comparisons, the growing popularity of Amazon.com and intense omnichannel activity can be expected this holiday season, according to new consumer research by Market Track.

September 21, 2015

A leading pizza chain is testing beacon technology – in stores in China.

September 21, 2015

Store associates represent one of the biggest contributors to the success or failure of brick-and-mortar stores.

September 18, 2015
To ensure a rewarding season for retailers, the experts at ShopperTrak recommend paying close attention to the three critical trends.
September 18, 2015

Retailers are trying to provide services in stores that consumers just can't get online, and for that, store employees become a clear differentiator.

September 17, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes.