February 27, 2015

For the upscale, 33-store Barneys New York, customer experience is everything.

February 27, 2015

For the upscale, 33-store Barneys New York, customer experience is everything.

February 27, 2015

These are tough times for discount grocery stores — unless the company happens to be the fast-growing Aldi. Pittsburgh-based supermarket operator Giant Eagle plans to close all eight of its Good Cents Grocery + More stores.

February 27, 2015

Global information company The NPD Group has partnered with Slice Intelligence to provide comprehensive, retailer-independent e-commerce data available.

February 26, 2015

Pizza retailer Domino’s, which recently shortened its name from “Domino’s Pizza,” is reportedly turning to social media to promote the name change and also locate out-of-date signs.

February 26, 2015

Consumer adoption of virtual reality (VR) technology is progressing slowly, but that doesn’t mean shoppers aren’t receptive to it.

February 25, 2015
Lebhar-Friedman is seeking an Audience Development Manager for its publications.
February 25, 2015

Almost half (48%) of consumers say they purchase more from retailers that leverage shopper interests and buying behavior to personalize the customer experience across all channels.

February 25, 2015

Almost half (48%) of consumers say they purchase more from retailers that leverage shopper interests and buying behavior to personalize the customer experience across all channels.

February 25, 2015

The affinity of Millennial consumers for casual and activewear has resulted in a small boost in apparel, footwear and accessories sales.

February 25, 2015

In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months.

February 25, 2015

In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months.

February 24, 2015

Office Depot Inc. is seeing some fiscal benefits from its November 2013 merger with OfficeMax.

February 24, 2015

Paris has inspired great works of art, film and literature, and now the City of Light is inspiring an omnichannel contest at The Michaels Companies Inc.

February 24, 2015

The Running Buddy, a vertical retailer of specialty lifestyle products, have introduced a Brand Ambassador program.

February 24, 2015

For all the advancements in retail in recent years, the tools and processes supporting the global supply chain remain outdated.

February 24, 2015

Vitamin Shoppe Inc. expects to open about 60 new stores during fiscal 2015.

February 24, 2015

Waffle House Inc. is partnering with mobile app-based shipping platform to become the first official “Roadie Roadhouse.”

February 23, 2015

Amazon.com is not the devil by any means, but the e-commerce giant is reportedly interested in “wearing” Prada and other high-end brand names on its site.

February 23, 2015

Mobile was all the rage during the 2014 holiday buying season. But the mobile buzz of late hasn’t just been about mobile purchasing. More consumers are now retail deal-hunting by mobile than in previous years – creating an entirely new paradigm for handheld devices as it relates to information gathering and comparative shopping, versus the act of completing an actual purchase.

February 23, 2015

PetSmart Inc. launched an omnichannel campaign around the joys and struggles of “pethood” – or pet parenthood, with a TV commercial during the Feb. 22 Academy Awards telecast.

February 23, 2015

Target Corp, has reportedly expanded the functionality of its mobile shopping app to allow users to directly add offers from its Cartwheel social couponing service from a list in the Target app.

February 23, 2015

Some observers have suggested the practice of consumers using their mobile devices to check prices at rival retailers while in a store, is on the wane.

February 20, 2015

Nothing succeeds like success, and 300-plus-store department store chain Belk Inc. took a previously successful TV holiday campaign and modernized it for the omnichannel era, with impressive results.