August 3, 2015

Newly launched Amazon rival Jet.com promises to deliver the lowest prices available online through a dynamic pricing system that constantly scans the Internet for the best possible deals.

August 3, 2015

Newly launched Amazon rival Jet.com promises to deliver the lowest prices available online through a dynamic pricing system that constantly scans the Internet for the best possible deals.

June 8, 2015

My latest retail IT-related travels took me to the Retail Experience Center at Microsoft headquarters (in Redmond, Washington), where I toured a simulated shopping mall environment that demonstrated a variety of innovative ways the company is using technology to enhance customer engagement for retailers.   Here are the three most interesting solutions from that visit:

June 8, 2015

My latest retail IT-related travels took me to the Retail Experience Center at Microsoft headquarters (in Redmond, Washington), where I toured a simulated shopping mall environment that demonstrated a variety of innovative ways the company is using technology to enhance customer engagement for retailers.   Here are the three most interesting solutions from that visit:

May 18, 2015

The U.S. dollar has risen by more than 20% against the other major currencies over the last year, buoyed by a respectable if not torrid economic recovery and sinking oil prices, among other factors. That could be a breath of fresh air for U.S. shoppers with a taste for imported goods. For global mega-brands like PVH, Microsoft and Coach, however, the implications are closer to a gathering storm.

February 25, 2015

The Wendy's Co. has increased the size of its board of directors from 10 to 11 members and elected Michelle "Mich" Mathews-Spradlin to serve as a director of the company, effective immediately.

February 10, 2015

P.F. Chang's China Bistro is getting conversational with its customers.

February 2, 2015

CSA Editor Marianne Wilson interviews Karen Garrette, Global Retail Industry Director at Microsoft Dynamics.

 

February 2, 2015

CSA Editor Marianne Wilson interviews Karen Garrette, Global Retail Industry Director at Microsoft Dynamics.

 

February 2, 2015

In another sign technology advancements are turning everyday life into the stuff of science fiction, Microsoft recently unveiled a new holographic computer system called HoloLens. Slated for official release this fall, HoloLens layers interactive 3-D holograms on top of the user’s physical surroundings, providing an “augmented reality” experience.

January 23, 2015

As part of its Windows 10 OS announcement earlier this week, Microsoft Corp. revealed it will be releasing a new holographic computer system called HoloLens that may offer retailers some interesting new ways to deliver an enhanced, seamless customer experience.

January 23, 2015

Starbucks Corp. has appointed Kevin Johnson as president and chief COO, effective March 1.

January 15, 2015

TGI Fridays Inc., in partnership with Microsoft Corp., is upping its guests’ experience by equipping servers with eight-inch tablets on which they can process orders and payments while at the table and respond promptly to requests.

January 14, 2015

PayPal will release a new PayPal Here credit card reader that will include payment support for Microsoft Surface and other Windows devices.

December 4, 2014

Consolidated net earnings dropped 8% at Barnes & Noble Inc. in the third quarter of fiscal 2015, to $12.3 million from $13.2 million. 

December 4, 2014

Earning a reputation is not always a good thing, but in Google’s case it is a positive development. 

November 19, 2014

Microsoft and Retail Realm are partnering to launch the Microsoft Dynamics Retail Essentials with Retail Realm product, which represents Microsoft's first major push into the SMB marketplace with a new solution. 

 

November 19, 2014

Microsoft and Retail Realm are partnering to launch the Microsoft Dynamics Retail Essentials with Retail Realm product, which represents Microsoft's first major push into the SMB marketplace with a new solution. 

 

October 13, 2014

Junction Solutions announced today that it completed the implementation of Microsoft Dynamics AX 2012 at 122 stores of Fanzz, a leading sports apparel and team gear retailer.

October 13, 2014

Junction Solutions announced today that it completed the implementation of Microsoft Dynamics AX 2012 at 122 stores of Fanzz, a leading sports apparel and team gear retailer.

October 8, 2014

As we barrel towards the holiday season, few retail IT executives have as much time as they’d like to work on the challenges that will be waiting for them in first quarter 2015 — including limited funding for IT innovation.

September 29, 2014

Microsoft said it will open 10 stores across the United States in time for the upcoming holiday season.

September 29, 2014

Microsoft said it will open 10 stores across the United States in time for the upcoming holiday season.

September 24, 2014

L.L. Bean provided the best overall customer service in August 2014.