January 27, 2014

Retailer assumptions that displaying faces, large text and the word “free” on their websites will draw customer attention may not be correct.

April 3, 2012

A study released by customer feedback management firm CFI Group found that social media may be blunting the impact of negative word-of-mouth.

August 30, 2007

MicroStrategy Inc., McLean, Va., is extending its partnership with Redmond, Wash.-based Microsoft Corp., by supporting...