June 5, 2015

Following an e-commerce upgrade, women’s shoe retailer Chinese Laundry is now going to change its e-commerce site to responsive design in the coming months an effort to increase its mobile conversion rate, Scott Cohn, VP president of e-commerce, said during a session at the annual Internet Retailer Conference and Exhibition in Chicago.

May 6, 2015

RetailMeNot and Swirl Networks have entered a strategic partnership to bring in-store promotions using new beacon marketing technology to nearly 20 million RetailMeNot mobile app users and thousands of retailers and brands currently in the RetailMeNot marketplace.

April 29, 2015

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

April 22, 2015

Retailers anticipate accelerated growth for 2015. According to a study from eBay Enterprise, an eBay Inc. company, 72% of more than 1,000 online retailers surveyed anticipate online revenue to increase by 17% in 2015.

April 13, 2015

New technology innovations pop up in retail all the time. The Amazon Dash button made a splash on April Fools Day, and before the end of the month Apple Watch will offer consumers a whole new way to engage retailers.

April 10, 2015

Smartphone users are looking for something. According to a new report from Branding Brand's Mobile Commerce Index, 43% of all smartphone traffic came from search in first quarter 2015, a 5% increase compared to fourth quarter 2014.

April 3, 2015

Smartphones are now responsible for more than one-third of online transactions globally, and the growth of larger screen sizes and better mobile sites is only going to accelerate this trend, according to a new study by Criteo.

March 31, 2015

The United States continues to lead e-commerce among the most Internet-friendly markets surveyed in North America and Europe, according to an international study commissioned by RetailMeNot.

March 25, 2015

U.S. retailers are struggling to meet the demands of consumers, according to a report by Accenture.

March 17, 2015

Retail CFOs expect U.S. consumers’ feverish appetite for online buying to continue its strong upward trajectory in 2015.

March 6, 2015

What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.

February 23, 2015

Mobile was all the rage during the 2014 holiday buying season. But the mobile buzz of late hasn’t just been about mobile purchasing. More consumers are now retail deal-hunting by mobile than in previous years – creating an entirely new paradigm for handheld devices as it relates to information gathering and comparative shopping, versus the act of completing an actual purchase.

February 18, 2015

Mobile commerce is growing at nearly three times the rate of overall e-commerce.

February 3, 2015

More than 80% of retailers plan to increase their customer experience spending in 2015, according to a new survey from SDL, a provider of global customer experience, and Econsultancy.

January 20, 2015

The National Retail Federation “Big Show” is always a good barometer of what trends will influence the retail technology landscape for the coming year, and the just-completed 2015 edition was no exception.

December 10, 2014

What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? 

December 3, 2014

Omnichannel retailers that provide cross-channel offers to their customers are the big winners emerging from this year’s “Cyber Week.”

December 1, 2014

Just more one-third of all Black Friday online revenue came from shoppers on mobile devices, up 48 percent from 2013. 

November 26, 2014

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.

November 25, 2014

For children on a long journey, the typical refrain is, “Are we there yet?” However, for retail IT practitioners and executives, the challenge is not in waiting to get “there,” but figuring out what “there” even is. The question for the IT journey on which retailers are now traveling can be more appropriately phrased as, “Where are we going?”

November 19, 2014

 Total retail sales in the United States  will rise 5% to reach $862 billion during November and December this year, according to the latest forecast from eMarketer. 

November 17, 2014

Smart retailers are transforming the shopping experience to meet shifting consumer behavior, providing real-time inventory visibility and rich, reliable content over responsive websites. 

November 11, 2014

Mobile shopping is expected to reach new highs this  holiday season, but retailers aren’t prepared to meet customers’ mobile needs, according to a new CFI Group study, sponsored by eBay Enterprise.

October 30, 2014

Revenue coming from smartphones grew 141% year-over-year during the third quarter of fiscal 2014.