September 16, 2015

NFC-enabled contactless mobile payments, such as those enabled by smartphone-based digital wallet services like Apple Pay and Android Pay, currently make up a tiny fraction of card transactions.

September 16, 2015

As statistical revelations go, the fact most Americans use the Internet and mobile phones is not especially surprising, but still significant for omnichannel retailers.

September 11, 2015

GameStop, which has long been known as an innovative company, has become one of the first major retailers to accept Google's new mobile payment system.

September 10, 2015

Apple Pay has a new rival, and it’s a formidable one.

July 17, 2015

Samsung announced in a blog posting that Korean consumers can now use a beta version of its Samsung Pay mobile payment application.

June 19, 2015

Casual dining chain Twin Peaks is partnering with MyCheck,mobile payment technology platform, to release its first branded mobile payment app in August 2015.

May 14, 2015

Mobile payment is growing, and Millennials and men may be leading the way.

April 29, 2015

While most observers agree there will not be widespread adoption of technology to accept payments from EMV-compliant payment cards in the U.S. by the October 2015 fraud liability shift deadline, Forrester Research is less optimistic than most.

April 28, 2015

On The Border Mexican Grill & Cantina is partnering with NCR Corp. to offer mobile payment at all of its corporate restaurants.

April 9, 2015

Dunkin' Donuts has unveiled a new mobile payment option allowing U.S. customers with Android devices to purchase and reload virtual Dunkin' Donuts cards using Google Wallet.

March 31, 2015

At this year’s Mobile World Congress in Barcelona, established players such as IBM and Qualcomm and nimble startups including Imersivo and showed off innovations in augmented reality, mobile payments, clienteling, and more, offering tools for employee empowerment, data-driven decision-making, true omnichanneling retailing, and beyond.

March 10, 2015

American innovation has been heading west since the development of the extra-durable Conestoga wagon in the 1700s.

March 10, 2015

U.S. consumers are no more interested in paying for purchases using mobile phones than they were six months ago, when Apple unveiled Apple Pay.

March 6, 2015

Despite the large splash caused by the September 2014 launch of Apple Pay, the general consensus is that mobile payment is still in the infancy stage. But while mobile payment is growing at a tempo that is best described as “slow and low,” the overall market is getting increasingly competitive

February 23, 2015

The mobile payments war continues to heat up. In a post on its blog, Google said it partnering with the three of the nation’s largest wireless carriers — AT&T, Verizon and T-Mobile — to bring its Google Wallet mobile payment app to their Android phones later this year.  

February 18, 2015

Samsung Electronics Co. is making a major commitment to mobile payments with its agreement to acquire U.S. startup LoopPay, a mobile wallet solutions provider that turns existing magnetic stripe readers into contactless receivers.

February 11, 2015

Smartphone use continues to rise, with 71% of all consumers and 85% of Millennials owning a smartphone.

February 3, 2015

Despite the popular image of “showrooming” mobile shoppers using their devices to find better prices on in-store items, 85% of consumers actively shop with a mobile device from home, even if other devices are available.

January 21, 2015

With only nine months until the EMV migration deadline, retail and technology professionals are still unprepared, according to a recent survey by ACI Worldwide.

January 12, 2015

As the use in-store mobile payment becomes more pervasive, consumers require increased education on the performance and ease of use of mobile pay services, a recent survey by Verifone of U.S. consumer attitudes suggested.

December 29, 2014

With innovative players entering the fold and the U.S. payments infrastructure upgrade well under way, the industry is poised for a shift over the next several years. As such, I expect the following trends will dominate the retail payments industry in 2015.

December 17, 2014

Payments made via near field communications (NFC)-enabled mobile handsets will account for $130 billion in worldwide consumer retail spend by 2020, according to a study by Strategy Analytics. 

November 26, 2014

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.

November 25, 2014

For children on a long journey, the typical refrain is, “Are we there yet?” However, for retail IT practitioners and executives, the challenge is not in waiting to get “there,” but figuring out what “there” even is. The question for the IT journey on which retailers are now traveling can be more appropriately phrased as, “Where are we going?”