November 30, 2012

Shopper sentiment tracker NetBase said that, since Black Friday, it has been tracking the changes in shopper moods for 10 retailers with its Holiday Shopping Mood Meter.

November 28, 2012

Chain Store Age editor Marianne Wilson talks with Michael Schulze, Senior Vice President & General Manager, North America Retail Industry, SAP America, about  the motivation behind the "Black Friday and Cyber Monday Consumer Face-Off," and the technology used to uncover its insights, in the following Q&A: