January 13, 2015

The Fresh Market is heading into the new year with fresh leadership changes at the top.

January 7, 2015

New Year’s resolutions are notoriously hard to keep, and Marble Slab Creamery and MaggieMoo's Ice Cream & Treatery are attempting to make the task even harder for their customers.

January 5, 2015

Chick-fil-A acknowledged on Friday that it has received reports of potential “unusual activity” involving payment cards used at a few of its restaurants and that it was investigating whether a data breach had taken place.

December 30, 2014

Chain Store Age will be closed for the New Year’s holiday from December 31  through January 2.   We will return to normal business hours—and publish again—on Monday, January 5.   CSA wishes you and your family a very happy and healthy 2015. Cheers!

December 29, 2014

Technology will give fraudsters an edge in 2015, but it will also provide new tools for organizations and investigators, according to three experts from the Association of Certified Fraud Examiners (ACFE) who were asked for their top fraud predictions for 2015. 

December 19, 2014

With 2014 almost over, the looming question on everyone’s mind, of course, is whether holiday sales managed to live up to the (mostly) positive holiday forecasts from analysts and retail organizations. 

December 17, 2014

As 2014 comes to a close, one thing is clear—traditional retailing is under fire. 

November 25, 2014

Blue skies and cool breezes. That’s the economic forecast as the calendar turns for a new year. Retailers looking to bolster revenues and profits over the next 12 months should benefit from a gradual improvement in the ability and willingness of shoppers to spend.

“Stronger job growth, record low debt service burdens, record high stock values and rebounding house prices are supporting consumer spending,” said Sophia Koropeckyj, managing director of industry economics at Moody’s Analytics, a research firm based in West Chester, Pennsylvania.

November 21, 2014

Blue skies and cool breezes.  That’s the economic forecast as the calendar turns for a new year.

November 14, 2014

With momentum picking up as the holiday shopping season approaches, retailers polled in Levin Management’s 2014 Pre-Holiday Retail Sentiment Survey are showing strong enthusiasm for seasonal sales potential.

January 20, 2014

In its PizzaRev case study series, CSA Online offers an insider’s look at the conception, initial rollout and growth of the southern Calif.-based fast-casual concept PizzaRev.

January 9, 2014

Landscaping is the most popular outdoor do-it-yourself (DIY) home improvement New Year’s resolution project.

January 7, 2014

Increased immersion in technology — and increased questions about its effect on people’s lives and privacy. A rise in consumer expectations for speed. A shift to a visual vocabulary and the rise of telepathic technology. These, according to one trend forecast, will be among the main drivers of consumer behavior in 2014.

January 6, 2014

Last week, I looked back at 2013 and how the biggest single trend in retail IT was customers using connective technology to take control of the shopping experience. This week, I look forward to the new year of 2014, when the biggest single trend in retail IT will be customer disruption.

December 10, 2013

I certainly don’t have to tell you that the 2013 holiday retail season is upon us, since you’ve probably had to plan your technology all year to handle the imminent spikes in in-store and online traffic. And, in just a couple of weeks, you’ll start planning your technology budget for 2014’s holiday season.

January 3, 2013

A shift in the New Year's holiday calendar and the introduction of new generic drugs contributed to a decrease in same-store sales for the month of December at Rite Aid, the retail pharmacy chain said.

December 4, 2012

Store opening plans for 2013 are at a four-year high even as positive retail trends tempered with uncertain fiscal policies signal a cautious start to the new year, according to a report released by Jones Lang LaSalle.

November 27, 2012

By Phillip M. Perry

Overcast with clearing skies — That’s the economic forecast from a major research firm as retailers enter a new year. Drizzly conditions will remain at least for the first half of 2013 as consumers hold tight to their pocketbooks. By the summer, though, light should break through the clouds as the resolutions of critical national uncertainties encourage corporate hiring, capital investment and consumer spending.

November 5, 2012

By Bill Martin, ShopperTrak Founder

December 21, 2011

The New Year poses more opportunities for retailers to grow profits by shrinking costs, and taking a fresh look at the supply chain can provide the surest avenues to enhanced bottom lines. Chain Store Age talked with Ryder Supply Chain Solutions’ Chris Merritt about supply chain trends and methods for strategically reducing expense.

What do you see as overriding trends in retail supply chain?

December 21, 2011

It’s a new year, and with it comes the opportunity for a fresh start for retailers as well as consumers. As in new years past, I’m inundated with a flurry of trend forecasts, surveys and predictions. One of the more interesting ones to cross my desk comes from JWT, New York, one of the world’s biggest marketing communications brands. It is the firm’s seventh annual year-end forecast of trends that will impact consumer behavior going forward.

December 16, 2011

By Jeff Kim, CDNetworks

November 23, 2011

The new year will see a changing of the guard in the chief executive’s office of several big retailers. Here are four to watch:

November 17, 2011

Forest City Commercial Management announced that it will test a new survey technology by U.K.-based Path Intelligence to track mall shopping behavior and flow by using mobile phones.