Content about Newsletter: TechTalk Tuesday

May 18, 2012
Gartner: Measuring ROI critical to social CRM initiatives

Although the adoption of social media by sales, marketing and customer service departments continues to grow rapidly, by the end of 2012, only 50% of Fortune 1000 companies will receive a worthwhile return on investment from their social customer relationship management (CRM) initiatives, according to Garner.

May 18, 2012
Report: Sainsbury in talks to license brand match technology

J. Sainsbury Plc is in talks with retailers in the United States and South America to license the technology behind Sainsbury’s Brand Match, a price promise that has fueled sales outperformance, according to a report by Bloomberg.

May 18, 2012
Safeway launches online and mobile savings tool

Safeway launched an online and mobile shopping program, called Just for U, in the company's Oregon and Washington divisions.

May 17, 2012
Charlotte Russe selects Innotrac for e-commerce fulfillment, contact center solutions

Commerce solution provider Innotrac Corp. said that Charlotte Russe has selected it to provide fulfillment and contact center solutions for the retailer’s growing e-commerce business.

May 17, 2012
Life is good leverages Demandware platform

E-commerce solution-provider Demandware said Wednesday that lifestyle brand Life is good has selected Demandware Commerce as the central platform to support its digital growth strategy.

May 16, 2012
Jacksons Food Stores selects Acumera to build and manage secure network

Acumera announced today that Meridian, Idaho-based Jacksons Food Stores, Inc. has selected Acumera to build, monitor and manage a secure network, interconnecting the convenience store chain’s more than 200 retail locations with more than 1,900 store systems.

May 16, 2012
Macy’s and Aeropostale among national merchants to accept Isis Mobile Wallet

Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, announced that Aeropostale, Champs Sports, Dillard’s, Foot Locker, Jamba Juice and Macy’s are among the first national merchants to join with Isis in advancing mobile commerce.

May 15, 2012
Family Dollar selects AccessVia solution for shelf-edge signs and label

Family Dollar Stores has selected AccessVia Web dSignShop software-as-a-service (SaaS) to print shelf-edge signs and labels in their stores.

May 15, 2012
Maxima selects Galleria for merchandising solution

Galleria Retail Technology Solutions said that Lithuanian retailer Maxima Grupe will use a range of Galleria solutions to automate and optimize its merchandising strategy.

May 14, 2012
Live Chat Solutions: What You Need to Know Before Making a Selection

By Steve Castro-Miller, LogMeIn, Inc.

May 14, 2012
Oracle survey: Social media users have higher expectations for customer service

A “Live Help” feature, detailed information about products and services and access to personal account information are the three most important features consumers expect to find at a company’s website, according to an annual survey by Oracle.

May 11, 2012
CVS/pharmacy launches Spanish-language website

CVS/pharmacy is taking a greater step toward targeting the Hispanic market with the launch of its new Spanish-language website.

May 11, 2012
Whole Foods app rewards green behavior

Whole Foods is rewarding customers that live a green lifestyle through a new app it created with Whole Planet Foundation and BlueAvocado.

May 9, 2012
New Balance and Samsonite select VeriFone’s mobile POS solution

VeriFone Systems announced that New Balance and Samsonite have selected VeriFone GlobalBay's mobile point-of-sale solution.

May 7, 2012
B&Q deploys SAP’s forecasting and replenishment application

SAP AG announced that British multinational home-improvement retailing company B&Q has gone live with the SAP Forecasting and Replenishment application.

May 3, 2012
Deb Shops launches e-commerce suit built on Demandware Commerce platform

Deb Shops announced it has launched a new ecommerce site, built on the Demandware Commerce platform that uses improved design and enhanced functionality to give shoppers an optimal online shopping experience.

May 2, 2012
Arby’s uses location-based software to assess its market footprint

Atlanta-based Arby's Restaurant Group has licensed Esri’s Business Analyst software and business data to help with corporate decision making.

May 2, 2012
Cabela’s selects Acorn Systems’ profitability and cost management solution

After a thorough evaluation of major leading profitability systems, Cabela’s Inc. has selected Acorn Systems’ Performance Analyzer because of its expertise in profitability management and its ability to provide a flexible, scalable and elegant platform to drive true net SKU profitability analytics.

May 2, 2012
IBM to acquire Tealeaf Technology

IBM announced a definitive agreement to acquire Tealeaf Technology, San Francisco, a provider of customer experience analytics software that helps organizations to gain intelligence and react more swiftly to consumer trends in today's digitally transformed marketplace.

May 2, 2012
Raley’s expands space optimization capabilities with Adata

Aldata announced that Raley’s Family of Fine Stores, a California-based supermarket chain, has expanded its use of Aldata Space Automation to create and maintain category- to store-specific planograms for high-volume categories, and, in turn, enable broader vendor collaboration.

May 1, 2012
Goodwill sector selects Epicor to support non-profit retail operations

Epicor Software Corp. said Tuesday that Goodwill Industries of Southeastern Wisconsin has selected the Epicor suite of retail solutions to support its growing retail operations.

May 1, 2012
Shopko circular goes digital

Shopko Stores, through a partnership with Wishabi, is now offering customers access to a digital circular online at Shopko.com.

April 30, 2012
Cabela’s to deploy SAP point-of-sale application

SAP America Inc., a subsidiary of SAP AG, announced that Cabela’s Inc. has selected the SAP point-of-sale application to support its retail expansion and enhance its customer experience.

April 30, 2012
Charming Shoppes selects Oracle Retail to drive cross-channel growth, improve inventory management

Charming Shoppes has selected Oracle Retail to drive growth across its multiple platforms and brands.

April 30, 2012
Online gifting service Wrapp makes U.S. debut; launch partners include H&M, Gap and Sephora

Wrapp, a new online gift service from Sweden, has launched in the United States, partnering with such retailers as Gap, H&M and Sephora to let consumers send free virtual gift cards to friends on Facebook.

© 2012