September 23, 2015

Amazon is using its winning of five Emmys on Sunday at the 67th Annual Emmy Awards to throw its competitors yet another fastball.

September 22, 2015

Consumers looking for arts and crafts online may soon have a new destination.

September 17, 2015

All the new Amazon Fire devices will provide access to Amazon Underground, which delivers $10,000 worth of previously paid apps, games and in-app purchases, as well as videos, free. 

July 28, 2015 continues its evolution into a full-service technology platform with three services essentially designed to help retailers do everything.

July 24, 2015 is always trying to improve its overseas operations, and now the e-commerce titan is “getting the picture” in the U.K. market.

June 1, 2015

Amazon  is facing increased competition these days. In some of the more publicized developments, subscription-based e-commerce site is taking off soon, EBay is piloting a service to compete with Amazon Prime in Germany, and Google is reportedly planning to introduce a “buy” button that will turn searches into transactions.

April 24, 2015

If access to was not already ubiquitous enough for you, there is a new way to browse and purchase goods on the first major e-commerce platform. Amazon is releasing a new shopping app for the Apple Watch.

April 8, 2015 styles itself as a provider of everything its customers need, and that extends to software development.

April 6, 2015 Inc. has expanded Prime Now service to Atlanta. The expedited delivery service, offered exclusively as a benefit to Prime members, provides one-hour delivery on tens of thousands of items through a mobile app.

April 1, 2015

Amazon is expanding its Amazon Dash mobile ordering service, introduced in April 2014, with the Amazon Dash Button. Some observers thought it might be an April Fools prank, but the Dash Button expands on the Dash mobile ordering for AmazonFresh customers.

March 16, 2015

PetSmart and deliver the best customer experience in the retail industry.

January 27, 2015

E-commerce giant is upping the ante on its free shipping policy.

January 21, 2015’s Amazon Wallet will never get the chance to make it out of beta.

December 29, 2014

 It was a very mobile holiday season for Nearly 60% of customers shopped using a mobile device this holiday.  

November 12, 2014’s same-store increase rate dropped from September to October 2013, but still more than doubled the same-store sales growth rate of overall e-commerce.

October 29, 2014 is reportedly using feedback collected from its “Amazon Moms” Facebook group and other corporate Facebook pages to help create promotional lists of holiday toys.

October 20, 2014

Amazon is “piloting” holiday pop-up stores this holiday season, with two confirmed locations in San Francisco and Sacramento, along with what may or may not be a permanent space in Manhattan.

October 11, 2014

Well, well, well. Amazon is opening a store.  Isn’t that nice!

October 9, 2014

Amazon plans to open its first-ever physical store, across from the Empire State Building in mid-town Manhattan, the Wall Street Journal reported.

September 30, 2014 ranks first in end-to end customer experience across key digital channels including websites, mobile sites and apps.

September 29, 2014

Amazon’s new “Wish List” deal with Twitter continues the evolution of Twitter from a channel for passive promotion to a channel for interactive customer engagement.

September 26, 2014

Last Christmas Eve, Amazon received a patent for “anticipatory package shipping” that describes a method for shipping a package of one or more items to the end destination’s geographical area without specifying the delivery address at time of shipment, but the final destination is defined en route.

September 24, 2014 is expanding its relationship with Twitter. Amazon’s new #AmazonWishList allows customers to add items to their Amazon Wish List without ever leaving Twitter.

September 17, 2014

Amazon and the U.K.-based mobile payments company, Bango, have teamed up with Germany’s Telefónica Deutschland to deliver carrier billing services on Telefónica’s network in Germany.