April 8, 2015

Amazon.com styles itself as a provider of everything its customers need, and that extends to software development.

April 6, 2015

Amazon.com Inc. has expanded Prime Now service to Atlanta. The expedited delivery service, offered exclusively as a benefit to Prime members, provides one-hour delivery on tens of thousands of items through a mobile app.

April 1, 2015

Amazon is expanding its Amazon Dash mobile ordering service, introduced in April 2014, with the Amazon Dash Button. Some observers thought it might be an April Fools prank, but the Dash Button expands on the Dash mobile ordering for AmazonFresh customers.

March 16, 2015

PetSmart and Amazon.com deliver the best customer experience in the retail industry.

January 27, 2015

E-commerce giant Amazon.com is upping the ante on its free shipping policy.

January 21, 2015

Amazon.com’s Amazon Wallet will never get the chance to make it out of beta.

December 29, 2014

 It was a very mobile holiday season for Amazon.com. Nearly 60% of Amazon.com customers shopped using a mobile device this holiday.  

November 12, 2014

Amazon.com’s same-store increase rate dropped from September to October 2013, but still more than doubled the same-store sales growth rate of overall e-commerce.

October 29, 2014

Amazon.com is reportedly using feedback collected from its “Amazon Moms” Facebook group and other corporate Facebook pages to help create promotional lists of holiday toys.

October 20, 2014

Amazon is “piloting” holiday pop-up stores this holiday season, with two confirmed locations in San Francisco and Sacramento, along with what may or may not be a permanent space in Manhattan.

October 11, 2014

Well, well, well. Amazon is opening a store.  Isn’t that nice!

October 9, 2014

Amazon plans to open its first-ever physical store, across from the Empire State Building in mid-town Manhattan, the Wall Street Journal reported.

September 30, 2014

Amazon.com ranks first in end-to end customer experience across key digital channels including websites, mobile sites and apps.

September 29, 2014

Amazon’s new “Wish List” deal with Twitter continues the evolution of Twitter from a channel for passive promotion to a channel for interactive customer engagement.

September 26, 2014

Last Christmas Eve, Amazon received a patent for “anticipatory package shipping” that describes a method for shipping a package of one or more items to the end destination’s geographical area without specifying the delivery address at time of shipment, but the final destination is defined en route.

September 24, 2014

Amazon.com is expanding its relationship with Twitter. Amazon’s new #AmazonWishList allows customers to add items to their Amazon Wish List without ever leaving Twitter.

September 17, 2014

Amazon and the U.K.-based mobile payments company, Bango, have teamed up with Germany’s Telefónica Deutschland to deliver carrier billing services on Telefónica’s network in Germany.

August 25, 2014

Amazon.com announced Monday that it had agreed to acquire video game streaming site Twitch for $970 million in cash.

July 31, 2014

Consumers like the Firefly feature that lets users of the Amazon Fire phone scan objects to obtain information and perform instant purchase on Amazon.com, but not enough to switch from their current phones to Amazon Fire.

July 28, 2014

Amazon.com is reportedly readying a mobile credit card reader for release in August.

July 16, 2014

Savings website Savings.com has launched PriceJUmp, an online tool that instantly compares Amazon product prices to prices around the Web.

July 10, 2014

Amazon.com, Inc. has billed parents and other account holders for millions of dollars in unauthorized in-app charges incurred by children, according to a Federal Trade Commission complaint filed today in federal court.

July 3, 2014

The Federal Trade Commission (FTC) has reportedly drafted a complaint against Amazon.com regarding what it says have been millions of dollars in unauthorized in-app purchases by children using Amazon devices.

June 23, 2014

I don’t mean for this column to become a running commentary on the latest goings-on at Amazon.com, but there’s no escaping the fact that after two decades, the e-commerce pioneer remains at the forefront of digital commerce innovation.