October 29, 2014

Amazon.com is reportedly using feedback collected from its “Amazon Moms” Facebook group and other corporate Facebook pages to help create promotional lists of holiday toys.

October 20, 2014

Amazon is “piloting” holiday pop-up stores this holiday season, with two confirmed locations in San Francisco and Sacramento, along with what may or may not be a permanent space in Manhattan.

October 11, 2014

Well, well, well. Amazon is opening a store.  Isn’t that nice!

October 9, 2014

Amazon plans to open its first-ever physical store, across from the Empire State Building in mid-town Manhattan, the Wall Street Journal reported.

September 30, 2014

Amazon.com ranks first in end-to end customer experience across key digital channels including websites, mobile sites and apps.

September 29, 2014

Amazon’s new “Wish List” deal with Twitter continues the evolution of Twitter from a channel for passive promotion to a channel for interactive customer engagement.

September 26, 2014

Last Christmas Eve, Amazon received a patent for “anticipatory package shipping” that describes a method for shipping a package of one or more items to the end destination’s geographical area without specifying the delivery address at time of shipment, but the final destination is defined en route.

September 24, 2014

Amazon.com is expanding its relationship with Twitter. Amazon’s new #AmazonWishList allows customers to add items to their Amazon Wish List without ever leaving Twitter.

September 17, 2014

Amazon and the U.K.-based mobile payments company, Bango, have teamed up with Germany’s Telefónica Deutschland to deliver carrier billing services on Telefónica’s network in Germany.

August 25, 2014

Amazon.com announced Monday that it had agreed to acquire video game streaming site Twitch for $970 million in cash.

July 31, 2014

Consumers like the Firefly feature that lets users of the Amazon Fire phone scan objects to obtain information and perform instant purchase on Amazon.com, but not enough to switch from their current phones to Amazon Fire.

July 28, 2014

Amazon.com is reportedly readying a mobile credit card reader for release in August.

July 16, 2014

Savings website Savings.com has launched PriceJUmp, an online tool that instantly compares Amazon product prices to prices around the Web.

July 10, 2014

Amazon.com, Inc. has billed parents and other account holders for millions of dollars in unauthorized in-app charges incurred by children, according to a Federal Trade Commission complaint filed today in federal court.

July 3, 2014

The Federal Trade Commission (FTC) has reportedly drafted a complaint against Amazon.com regarding what it says have been millions of dollars in unauthorized in-app purchases by children using Amazon devices.

June 23, 2014

I don’t mean for this column to become a running commentary on the latest goings-on at Amazon.com, but there’s no escaping the fact that after two decades, the e-commerce pioneer remains at the forefront of digital commerce innovation.

June 18, 2014

The new Amazon Fire smartphone, introduced at an invitation-only press conference on June 18, includes features specifically designed to encourage shopping on Amazon.com.

June 12, 2014

Amazon.com has debuted a new feature for members of its Prime paid benefits program called Prime Music.

May 6, 2014

Amazon has entered into a partnership with Twitter whereby Twitter users can link their accounts to an Amazon account, and add items to the shopping cart by responding to any tweet with an Amazon product link that has the hashtag #AmazonCart.

April 25, 2014

Amazon.com is reportedly piloting an in-house delivery service that would use trucks driven by Amazon-hired contractors to deliver packages from area distribution centers to customer homes

March 19, 2014

Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers.

February 19, 2014

Amazon.com is the top digital Canadian retailer and U.S., retailers are generally outpacing their Canadian competitors in using digital channels such as online, mobile and social.

February 12, 2014

Amazon said it is hiring more than 2,500 full-time workers at order-fulfillment centers across the country.

February 7, 2014

Amazon.com is using image recognition technology to allow consumers to simply wave an iPhone in front of a product and automatically have it placed on their Amazon shopping list.