August 24, 2015

Between buyer’s remorse, relaxed return policies and the substantial increase in online purchases, 3.5 billion items are returned to retailers each year.

August 18, 2015

The retail e-commerce landscape just got a little wider. D

August 18, 2015

Online shoppers in the U.S. and Canada are willing to sacrifice delivery speed for a lower shipping cost.

August 10, 2015

Alibaba Group Holding Ltd. has entered into its biggest deal ever — and this one is in the brick-and-mortar arena.

August 7, 2015

Consumers don’t see “channels.” They are time-starved and information-rich, and use technology that they carry around in their pockets and purses to find the best solutions to their lifestyle needs.

August 6, 2015

The apparel selection on Alibaba Group’s Tmall.com third-party marketplace is getting a lot bigger.

August 4, 2015

Consumers don’t see “channels.” They are time-starved and information-rich, and use technology that they carry around in their pockets and purses to find the best solutions to their lifestyle needs.

July 8, 2015

Say hello to Snagshout, a new website that offers shoppers a discount in exchange for a review.

June 26, 2015

When the concept of things changing at “Internet speed” is discussed, often overlooked is the fact that the Internet itself changes at Internet speed.

June 25, 2015

Here are several key insights that U.S. retailers need to understand in order to succeed with the increasingly important Chinese consumer:

June 16, 2015

Marketing services company Connexity Inc. has acquired the PriceGrabber retail lead generation platform and network.

June 16, 2015

Amazon.com is reportedly expanding the assortment of items eligible for free two-day shipping for members of its Prime paid loyalty program. 

June 15, 2015

Alibaba Group Holding Ltd. will reportedly launch a paid streaming video service in China this August.

June 10, 2015

If you’ve been following any recent mobile developments, you know that beacons aren’t just the next big thing – they’re here, right now. Ever since Apple introduced their iBeacon technology, the buzz has been getting louder, and in the last few months, more and more brands and businesses have been experimenting with them.

June 5, 2015

While empty, decaying malls make for inspired photo shoots, most of America’s shopping malls are actually doing well. In fact, according to new data from the International Council of Shopping Centers (ICSC) and the National Council of Real Estate Investment Fiduciaries, shopping center occupancy rates were 92.7% at the end of 2014 – the highest level in six years.

May 11, 2015

Subscription retailers outpace e-commerce retailers and flash sale businesses by a long shot when it comes to a customer’s average numbers of orders in the span of a year.

April 29, 2015

Retailers who offer or are considering offering online grocery shopping may be on the right track.

April 13, 2015

According to the U.S. Commerce Department, retail e-commerce sales totaled over $304 billion in 2014, up 15.4% from the prior year. Also, eMarketer predicts that U.S. retail e-commerce sales will total approximately $350 billion in 2015.

March 30, 2015

Just like bell-bottoms and leg warmers, mom-and-pop retailers are back. Not long ago, it seemed like they would be permanently relegated to some dusty attic space, a relic fighting for relevancy.

March 26, 2015

An overwhelming majority (70%) of consumers around the globe say that the best way retailers can add value to their shopping experience is to provide easy access to information about their products and services, both online and in stores.

March 25, 2015

“You can’t get your nails done online, you can’t get dry cleaning done online and you can’t eat the Internet.” These are the dominant themes from retail clients (property owners) over the last few years. Today’s shopping center acquirers are looking for “necessity centers” with a stable rent roll. These centers consist of restaurants, nail salons and other destination retail that is not competing with e-commerce.

March 6, 2015

Amazon.com is reportedly heeding that old saw with plans to open a store on the Tmall site of Chinese e-commerce giant Alibaba Holding Group.

March 3, 2015

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale.

February 23, 2015

While some retailers have been raising their spending threshold for free shipping, Target Corp. is taking the opposite approach.