September 29, 2015

Many retailers might not be happy with a new report from TrueShip on the cause of e-commerce returns.

September 29, 2015

A new e-commerce site from True Religion sees them embracing omnichannel. 

September 28, 2015

Worldpay U.S.’ Chester Ritchie offers advice to retailers about being prepared to accept payments in whatever form they may come. 

September 25, 2015

Savvy pure-play online retailers are adding to their virtual stake by experimenting with — and, in some cases, growing — an offline presence. Here is an update on retailers who have made the plunge:

September 25, 2015

Although modern POS solutions have been revolutionary in integrating inventory, customer data, and omnichannel sales, large cash-wraps have driven a physical wedge between merchant and customer.

September 25, 2015

Today’s shopper is more connected than ever before, which means they have more information and can turn to any number of retailers for the products they want.

September 25, 2015

We live in the age of the empowered consumer – with little patience and sky-high demands for personalized shopping experiences.

September 25, 2015

A new marketplace has launched with the goal of helping retailers and suppliers keep up with the blistering pace of innovation that is transforming their world.

September 24, 2015

Life just got a little easier for merchants who sell goods on Shopify.

September 24, 2015

Consumers are taking an increasingly varied path to purchase for tech accessories.

September 24, 2015

Executing merchandise optimization, or at least performing it so the end game is won, can be confusing and convoluted since “optimization” seeps into almost every retail activity.

September 23, 2015

Holiday sales will increase between 3.5% and 4%, slower than last year’s 5.2% growth, as favorable economic tailwinds are offset by lingering negatives, according to an annual forecast by Deloitte’s Retail and Distribution Practice.

September 23, 2015

When it comes to selling products online, retailers want to go wherever their customers go.

September 22, 2015

The top-ranked home appliance e-commerce website has been identified.

September 22, 2015

The best means of online fraud remediation is to flag and prevent fraudulent transactions before they are processed.

September 22, 2015

Kohl’s has been busy on the omnichannel front during 2015, and the retailer is now taking its efforts into high gear.

September 21, 2015

Pervasive online price comparisons, the growing popularity of Amazon.com and intense omnichannel activity can be expected this holiday season, according to new consumer research by Market Track.

September 21, 2015

A leading pizza chain is testing beacon technology – in stores in China.

September 21, 2015

A new survey reinforces what many already know: EMV makes in-store fraud much harder, but it drives would-be criminals online.

September 18, 2015
To ensure a rewarding season for retailers, the experts at ShopperTrak recommend paying close attention to the three critical trends.
September 18, 2015

Retailers are trying to provide services in stores that consumers just can't get online, and for that, store employees become a clear differentiator.

September 17, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes. 

September 17, 2015

According to the 2015 Digital Consumer Preferences Survey from digital commerce solution provider BrandShop, 96% of consumers feel research is a crucial step in making an e-commerce purchase.

September 17, 2015
It’s early evening in Chicago circa 2020. A courier company van sits in traffic, toting Target packages ordered from a customer’s phone at noon for delivery by end of the day (called AM/PM delivery). Nearby, a car contains a single mom who drives part-time for Deliv; she’s stressed because she may not make the time window selected by a Macy’s customer earlier that day.