May 19, 2015

With the rise of big data, social media, and mobile communications, retailers should now be enjoying unprecedented opportunities to understand and reach their consumers like never before.

May 19, 2015

Nordstrom Inc. is launching a text-based shopping service called TextStyle at all 116 U.S. stores.

May 19, 2015

Consumers are increasingly taking an omnichannel approach to their online shopping carts.

May 19, 2015

Summertime is almost here, and consumers are planning to give the easy and convenient present of a gift card.

May 19, 2015

The Limited is launching a new program called Reserve Online, Ready In-Store, that allows customers to shop TheLimited.com and place items on hold for purchase and pick-up at their local store.

May 18, 2015

Staples Inc. has selected The NPD Group, Inc. as its data services provider for market sizing, share measurement, and vendor collaboration for the office supplies and technology industries.

May 18, 2015

The shift towards an omnichannel retail environment is no longer a theory; it’s a reality that customers are expecting higher levels of customer experience and savvy retailers are responding to as fast as they can. As the lines between brick-and-mortar, online and mobile shopping continue to blur, retailers must deliver an exceptional customer experience across all channels.

May 15, 2015

As tens of thousands of retail real estate industry members head to Las Vegas for ICSC’s annual RECon event, I find myself reflecting on the evolution of the industry and the fundamental changes that will affect the shopping center business over the next five years.

May 15, 2015

Ship2MyID is a patented shipping enablement platform that allows consumers to ship products to others without the need of the receiver’s mailing address.

May 13, 2015

Digital interactions are expected to influence 64 cents of every dollar spent in retail stores by the end of 2015, or $2.2 trillion.

May 12, 2015

Cost versus customer experience: As retailers compete on customer experience throughout the omni-channel supply chain process, the type of real estate and where it is located is playing a major role. In fact, according to JLL research, seven out of 10 retailers are still shaping their omnichannel product offering and customer service commitments.

May 12, 2015

Canadians are not flocking over the border as much as last year, according to a recent cross-border shopping survey by marketing research firm GfK.

May 11, 2015

Subscription retailers outpace e-commerce retailers and flash sale businesses by a long shot when it comes to a customer’s average numbers of orders in the span of a year.

May 11, 2015

While empty, decaying malls make for inspired photo shoots, most of America’s shopping malls are actually doing well. In fact, according to new data from the International Council of Shopping Centers (ICSC) and the National Council of Real Estate Investment Fiduciaries, shopping center occupancy rates were 92.7% at the end of 2014 – the highest level in six years! Occupancy was even higher for malls (both super-regional and regional malls) at 94.2%, the highest since 1987. 

May 8, 2015

Retail sales in several top retail verticals fell despite increased shopper traffic in April 2015.

May 8, 2015

The intersection of technology and retail, online, in-store, apps, mobile, can enhance the shopping experience for women 25-40.

May 8, 2015

British shoe retailer Soletrader sees delivery of an excellent customer experience across all retail channels as crucial to company growth while also providing competitive edge.

May 7, 2015

Kohl’s Corp. has rolled out a buy online, pick-up in store service to all Kohl’s stores nationwide, allowing customers to pick up their orders within hours at their local Kohl’s store.

May 7, 2015

Off-price retailer Loehmann's announced that Jeffrey Cripe is joining the Loehmann's advisory board, as the company builds its online marketplace.

May 6, 2015

RetailMeNot and Swirl Networks have entered a strategic partnership to bring in-store promotions using new beacon marketing technology to nearly 20 million RetailMeNot mobile app users and thousands of retailers and brands currently in the RetailMeNot marketplace.

May 6, 2015

Online retailer Zulily has launched of its first major website redesign, which will provide a more customized daily shopping experience for each of its customers.

May 5, 2015

Thirty percent of consumers either own or plan to buy a wearable device in the next 12 months, and 34% of those consumers want wearable technology to make their lives easier – and that includes shopping. Those are among the findings of a new study by PowerReviews, a ratings and reviews provider.

May 4, 2015

GE Lighting and Qualcomm Atheros, a subsidiary of Qualcomm Inc., have announced a collaboration to bring indoor positioning technology to retailers, allowing the retailers to pinpoint shoppers’ locations and use mobile apps to personalize the in-store experience.

April 30, 2015

Smart retailers are using technology and collaboration to make their stores match the needs of the modern customer.