Content about Online shopping

May 20, 2013
Mall shoppers thrive on experience

Shopping malls continue to be popular with consumers because they offer hands-on shopping experience, according to results of a new survey from Glimcher Retail Monitor.

May 20, 2013
North American POS market reaches $2B

Almost three in 10 (28%) of North American retailers plan to adopt mobile POS technology by the end of the year, according to a new study from IHL Group.

May 17, 2013
Ethnic consumers represent strong potential

New York - Ethnic consumers represent strong potential for retailers, according to new data released by the Nielsen Company. For example, the 43 million African-Americans in the U.S. (about 14% of the population) buy more hand and body lotion products than the average consumer.

May 16, 2013
SDL Survey: Consumers expect same pricing, discounts and sales across channels

Sixty-nine percent of shoppers expect a brand’s online store, mobile app and physical store to offer same pricing, discounts and sales, according to a survey by SDL that looked at the mobile and social media habits of consumers in the United States, United Kingdom, Australia and Singapore.

May 15, 2013
IBM: Mother’s Day mobile sales up 23%

Consumers shopping online for Mother’s Day gifts was up 15%, spurred by mobile commerce growth of 23% over 2012, according to IBM’s Digital Analytics Benchmark, a cloud-based analysis of the online retail market.

May 13, 2013
Hand-Held Media: Squeezing More Sales from the Same Four Walls

By Rafi Musher, Stax Inc.

May 9, 2013
Survey: Consumers prefer customized in-store experiences over online

Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.

May 9, 2013
Target Stumbles in Executing ‘Cartwheel’ on Facebook

Target’s new “Cartwheel” Facebook shopping app is a great concept – use the world’s most popular social media platform to help generate in-store traffic

May 7, 2013
Focus on: Mobility

After a successful pilot, Best Buy Canada is expanding its use of fully integrated, enterprise mobile point (mPOS) solutions on its selling floor. The new, tablet-based technology has improved customer service, including reducing checkout times, and staff productivity.

May 7, 2013
Getting Physical: Online Retailers Move Offline

Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

May 7, 2013
Hointer Is High-Tech, High-Feel

Robotics and smartphone app power Amazon vet's retail start-up

A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

May 7, 2013
Next Steps For Retail Real Estate

Now, as the recession finally begins to lift, brick-and-mortar retailers are studying their real estate concepts and pondering what comes next.

Some will pare store counts, partially in response to online competition. Some will cut store square footage. Others are expanding store numbers and square footage. Some are expanding fulfillment center square footage. Some are not changing. Careful about that.

What are you doing? Is it what you should be doing?

What are retail real estate advisers and technology providers recommending?

May 7, 2013
Spotlight on Retail Construction

Building stores requires a particular type of expertise on the part of the contractor. Chain Store Age spoke with Gregg Zysman of All-Rite Construction Company about what retailers should look for when hiring a contractor.

What are the most important factors retailers should consider when selecting a contractor?

The most important factor is to select a contractor that specializes in retail construction. Look for membership in associations like the Retail Contractors Association and a list of recognized retail clients.

May 7, 2013
Worth Watching

Here are several pure-play online retailers that are venturing into the physical space — or thinking about making the leap:

• Rent the Runway, which rents high-end designer gowns, dresses and accessories to women for weddings and other special events, will use a recent infusion of $24.4 million in financing to build showrooms where shoppers can try on the frocks and consult with stylists. The popular online destination reportedly has Chicago next on its agenda.

May 2, 2013
The Mobile Leap of Faith – Why Mobile is Not the Next RFID

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

May 1, 2013
Main Street Fairness Act

Probably the most important bit of news for bricks-and-mortar retailers that broke over the past week is that the Senate voted to move forward with the Marketplace Fairness Act.

April 25, 2013
IBM: 20% online growth in Q1

First quarter online shopping in 2013 grew more than 20% over the same period last year, and more than five times in-store sales growth, helping drive up department store and home goods purchases, according to the IBM Online Retail Index.

April 24, 2013
Covering Retail IT from All the Angles

It is with great pleasure that I introduce myself to you as the new senior editor of Chain Store Age, focused on covering all the news, trends and happenings in the constantly changing world of retail IT.

April 24, 2013
Retail Therapy? Not Anymore … With Technology, Shopping is More Stressful Than Ever

By Brian Gillespie, Continuum

April 23, 2013
NRF applauds Senate vote on Marketplace Fairness Act
The National Retail Federation applauded a Senate vote to proceed with debate on S.743, an act to level the sales tax field for online and brick-and-mortar stores.
April 22, 2013
Survey: Mobile moms browse, buy on own schedule
Survey results released by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.
April 18, 2013
Study: 76% of women prefer in-store shopping over smartphone

Research findings released by mobile-retail marketer Swirl found that a full 76% of women prefer shopping in stores over shopping via their smartphones.

April 16, 2013
Mobile, Virtual, and Traditional Checkout: What’s a Retailer to Do?

By Keith Carpentier, Tensator

April 15, 2013
Accenture Survey: Consumers want seamless experience across all channels

Retailers that deliver on their customers’ expectations and provide them with a seamless shopping experience – whether they are shopping in a store, online or through a mobile device – will win their loyalty and gain a competitive advantage that drives sales, according to new research by Accenture.

April 3, 2013
Study: DSW is America’s favorite shoe retailer, followed by Nordstrom

In survey results released by Market Force Information, DSW was named America’s No. 1 shoe retailer by more than 4,000 consumers polled.

© 2013